ChatPuma vs ChatPerk Detailed comparison features, price

ChatPuma

ChatPuma empowers businesses to create and deploy AI-powered chatbots for customer support within minutes, requiring no coding skills. The platform leverages your website's data, enabling the chatbot to provide real-time and accurate answers to customer inquiries. This reduces operational costs, frees up resources and increase customer satisfaction.

ChatPuma offers extensive customization options, allowing you to tailor the chatbot's appearance and messaging style to reflect your brand identity. Functionality includes features to adjust the chatbot responses' emotion and tonality. The platform easily integrates with popular applications.

ChatPerk

ChatPerk is an AI platform designed to help businesses create personalized AI chat assistants that can be seamlessly integrated into their websites and applications. This tool enables users to develop tailored assistants capable of handling customer inquiries, qualifying leads, boosting conversions, and supporting internal teams, all without requiring any coding knowledge. The platform emphasizes ease of use, allowing for quick setup and deployment.

Users can train their AI assistant by uploading various data sources, such as PDF files, Word documents, or by simply providing a website URL. ChatPerk processes this information to enable the assistant to understand and respond accurately. Customization options allow businesses to align the assistant's appearance (logo, colors) and conversational tone with their brand identity. Once configured, the chat widget can be embedded onto any website using a simple code snippet and integrated with other platforms like WhatsApp, WordPress, and Shopify. Performance monitoring and analytics are available to help refine the assistant's responses and improve user satisfaction over time.

Pricing

ChatPuma Pricing

Freemium

From $19

ChatPuma offers Freemium pricing with plans starting from $19 per month .

ChatPerk Pricing

Freemium

ChatPerk offers Freemium pricing .

Features

ChatPuma

Website Integration: Easily embed chatbots on your website as an iframe or chat bubble.
Data Training: Train chatbots on your website content for accurate and relevant responses.
Customization: Customize chatbot appearance and messaging style to match your brand.
Multi-lingual Support: Offers support for over 100 languages.
No-Code Builder: Create chatbots in minutes without any coding.
Multiple Data Sources: Train a single chatbot on various sources, like different website pages.
Brand Customizations: Tailor the chatbot's appearance to align with your brand identity.
Unlimited Retrainings: Continuously refine your chatbot's knowledge base.

ChatPerk

Data Training: Train the AI assistant using various file types (PDF, Word) or website content.
Customization: Personalize the assistant's logo, colors, and conversational tone to match brand style.
Website Integration: Embed the chat widget easily onto any website with a code snippet.
App Integration: Connect with platforms like WhatsApp, WordPress, Shopify, and Zapier.
Performance Monitoring: Access real-time insights and analytics to track and improve assistant performance.
Multiple Data Sources: Utilize websites, help centers, PDFs, or documents to train the assistant.
Powerful AI Models: Choose from various advanced AI models to power the assistant.
Conversational AI: Offers natural, human-like interactions.
Multilingual Support: Capable of communicating in over 85 languages.
Security: Adheres to data protection regulations with safeguards for data security.

Use Cases

ChatPuma Use Cases

Automating customer support inquiries.
Improving lead and email generation.
Providing 24/7 customer service.
Reducing customer service response times.
Scaling support during peak periods.
Personalizing customer interactions.

ChatPerk Use Cases

Automate customer support by answering frequently asked questions.
Qualify leads by engaging website visitors.
Increase website conversions through proactive engagement.
Enhance user engagement on websites and apps.
Provide multilingual customer service.
Automate customer engagement processes.

FAQs

ChatPuma FAQs

On what data can the chatbot be trained on?

Your chatbot can be trained on data from your website. You can provide a link to your website and we will extract all the business-relevant content from various sources such as web pages, documents, and files. Then, you can select the which data sources you want to use and which to exclude for your chatbot training.
Where is my data stored?

We do not store your website data in a readable format. We only store the trained model that is used to generate responses to user queries. The trained model is stored in a secure cloud storage. We do not share your data with anyone and do not use your data for any other purpose than to train your chatbot.
What is the difference between the free and paid plans?

The free plan has limited access to features and messages volume. The paid plan is recommended for commercial use.
What languages does it support?

ChatPuma supports 100+ languages. You can have your website in any language and then have conversation in any language.
Can I share a chatbot I created?

Yes, you can share the URL of your chatbot with anyone or embed it on your website.

ChatPerk FAQs

Is my data secure with ChatPerk?

Yes, ChatPerk adheres to strict data protection regulations and has powerful safeguard features to keep your data secured. They state they never share data with third parties.
How many users can interact with my AI assistant?

There's no limit on the number of users. Once embedded on your website, any visitor can interact with your assistant. You can adjust settings to restrict access if desired.
How do message credits work?

Each time your assistant responds, it uses one message credit. Monthly credits depend on your plan. Advanced AI models may use more credits, and you can choose the model in settings to balance performance and credit use.
What happens if I exceed my message credits?

If you exceed your monthly credits, your assistant will pause until credits renew next month. To avoid interruptions, you can upgrade your plan or purchase additional credits.
When are my message credits renewed?

Credits renew at the start of each calendar month, regardless of your subscription date. For example, if you subscribe on May 15th, credits renew on June 1st.