Botsify vs Support AI Detailed comparison features, price

Botsify

Botsify offers a comprehensive chatbot automation solution that transforms traditional customer engagement into intelligent, automated conversations. The platform features multilingual support for over 100 languages, seamless third-party integrations, and sophisticated lead generation through conversational forms.

The platform combines AI-powered automation with human support capabilities, enabling businesses to provide 24/7 customer service, generate qualified leads, and streamline sales processes across multiple channels. With features like voice AI agents, live chat fallback, and customizable workflows, Botsify helps organizations scale their customer support while maintaining personalized interactions.

Support AI

Support AI is an advanced AI chatbot platform that enables businesses to create and deploy custom ChatGPT-powered conversational agents. The platform allows seamless integration across multiple channels, including websites, Messenger, and WhatsApp, providing 24/7 automated customer support and lead generation capabilities.

The system offers comprehensive customization options, allowing businesses to train their chatbots with unlimited content from various data sources. With support for over 80 languages and the ability to resolve up to 80% of customer queries automatically, Support AI helps businesses streamline their customer service operations while maintaining brand consistency across all communication channels.

Botsify

Pricing

Freemium

From 49$

Support AI

Pricing

Freemium

From 29$

Botsify

Features

Multilanguage Support: Translation into 100+ native languages
Omnichannel Integration: Seamless deployment across Website, WhatsApp, Facebook, Instagram, and Telegram
Live Chat with Agent Fallback: Human support backup for complex queries
Voice AI Agents: Advanced voice-based customer support
Lead Generation Forms: Conversational forms for lead capture
Third-party Integrations: Connection with various business tools and platforms
Dedicated Development Support: Access to chatbot developers and designers

Support AI

Features

Multi-Channel Integration: Deploy chatbots across website, Messenger, and WhatsApp
Custom Training: Feed AI with website content, files, and videos
Language Support: Available in 80+ languages
Response Management: Control and improve bot responses over time
Analytics Dashboard: Monitor customer interactions and chatbot performance
Lead Generation: Capture and grow email list through conversational AI
Multiple Data Sources: Train chatbots using various content types
Customizable Interface: Personalize chatbot appearance and behavior

Botsify

Use cases

Customer Support Automation
Lead Generation and Qualification
Sales Process Automation
Appointment Scheduling
Multi-channel Customer Engagement
E-commerce Support
Real Estate Property Inquiries
Insurance Query Handling

Support AI

Use cases

Customer Support Automation
Lead Generation and Capture
Sales Assistance
Appointment Booking Management
Product Recommendations
Internal Employee Support
Feedback Collection
Course Content Support

Botsify

FAQs

How can I collect leads from my chatbot?

You can collect leads using the built-in conversational forms feature, which stores user information in a spreadsheet or CRM.

Do you have a free plan?

No, but we offer a 14-day free trial with full access to the dashboard and complete customer support.

How can I use a chatbot to automate customer service?

The chatbot serves as the initial point of contact for customer service, handling common queries 24/7 through various communication channels.

Support AI

FAQs

Can Support AI be integrated onto any type of website?

Yes, Support AI can be integrated onto any type of website regardless of the industry or platform, including e-commerce sites, service-oriented websites, blogs, or any other online platform.

What type of content can I use to train my chatbots?

You can train chatbots using website content through crawling, any type of document, or free input. The more content provided, the better the chatbot's performance.

Do you retrain the chatbot automatically when the website content changes?

Currently, chatbot retraining needs to be done manually by clicking on 'Retrain' for updated pages, though an automated solution is in development.

Can I use GPT-4?

Yes, GPT-4 is available on the custom plan, though GPT-3.5 is recommended for faster and more accurate results.