GaliChat vs Support AI Detailed comparison features, price

GaliChat

GaliChat is an advanced AI-powered platform that transforms website customer support through customized ChatGPT technology. The solution enables businesses to create intelligent support agents trained specifically on their website content and documentation, providing accurate, instant responses to customer inquiries 24/7.

The platform stands out with its ability to reduce support costs by up to 50% while delivering responses three times faster than human agents. With support for over 50 languages and seamless website integration, GaliChat offers businesses a sophisticated yet user-friendly solution for automated customer service and lead generation.

Support AI

Support AI is an advanced AI chatbot platform that enables businesses to create and deploy custom ChatGPT-powered conversational agents. The platform allows seamless integration across multiple channels, including websites, Messenger, and WhatsApp, providing 24/7 automated customer support and lead generation capabilities.

The system offers comprehensive customization options, allowing businesses to train their chatbots with unlimited content from various data sources. With support for over 80 languages and the ability to resolve up to 80% of customer queries automatically, Support AI helps businesses streamline their customer service operations while maintaining brand consistency across all communication channels.

GaliChat

Pricing

Freemium

From 19$

Support AI

Pricing

Freemium

From 29$

GaliChat

Features

Custom Data Training: Supports text, PDFs, and website links for AI training
Multilingual Support: Available in 50+ languages for global customer service
No-Code Implementation: 5-minute setup with simple website integration
Lead Generation: Automated lead capture and customer information collection
Privacy Focus: Secure handling without storing customer visit data
Custom Branding: Fully customizable chat interface to match website design
Real-time Analytics: Complete conversation history and performance monitoring
Automated Support: 24/7 availability with instant response capability

Support AI

Features

Multi-Channel Integration: Deploy chatbots across website, Messenger, and WhatsApp
Custom Training: Feed AI with website content, files, and videos
Language Support: Available in 80+ languages
Response Management: Control and improve bot responses over time
Analytics Dashboard: Monitor customer interactions and chatbot performance
Lead Generation: Capture and grow email list through conversational AI
Multiple Data Sources: Train chatbots using various content types
Customizable Interface: Personalize chatbot appearance and behavior

GaliChat

Use cases

Customer Support Automation
Lead Generation
FAQ Management
Multi-language Customer Service
Website Support Integration
Sales Inquiry Handling
Knowledge Base Assistant
Business Documentation Support

Support AI

Use cases

Customer Support Automation
Lead Generation and Capture
Sales Assistance
Appointment Booking Management
Product Recommendations
Internal Employee Support
Feedback Collection
Course Content Support

GaliChat

FAQs

What file formats can be used to train the AI Agent?

The AI Agent can be trained using various formats including text files, PDFs, and website links.

Is the chat widget customizable?

Yes, the chat widget can be fully customized to match your website's branding and design preferences.

What languages does GaliChat support?

GaliChat supports over 50 languages, making it suitable for businesses with global customer bases.

Are there any limitations on the free plan?

The free plan includes basic features with limitations on training links, messages, lead generation, and supports English language only.

Support AI

FAQs

Can Support AI be integrated onto any type of website?

Yes, Support AI can be integrated onto any type of website regardless of the industry or platform, including e-commerce sites, service-oriented websites, blogs, or any other online platform.

What type of content can I use to train my chatbots?

You can train chatbots using website content through crawling, any type of document, or free input. The more content provided, the better the chatbot's performance.

Do you retrain the chatbot automatically when the website content changes?

Currently, chatbot retraining needs to be done manually by clicking on 'Retrain' for updated pages, though an automated solution is in development.

Can I use GPT-4?

Yes, GPT-4 is available on the custom plan, though GPT-3.5 is recommended for faster and more accurate results.