AutoChat vs Botbiz Detailed comparison features, price

AutoChat

AutoChat provides a comprehensive suite of tools designed to optimize WhatsApp Business communications through AI-driven automation. It enables businesses to automate workflows, handle customer queries instantly, and enhance customer loyalty by leveraging WhatsApp as a primary communication channel. The platform facilitates the creation of sophisticated chatbots without requiring any coding knowledge, allowing for automated responses, lead qualification, and FAQ management.

Beyond chatbots, AutoChat integrates directly with eCommerce platforms like Shopify and WooCommerce, enabling businesses to offer a native shopping experience within WhatsApp, complete with an integrated checkout system and abandoned cart recovery features. It also includes capabilities for bulk messaging to reach large audiences and a unified team inbox, allowing multiple agents to manage customer conversations efficiently from a single WhatsApp number, improving sales and support processes.

Botbiz

Botbiz provides a comprehensive solution utilizing the official WhatsApp Business API, positioning itself as an alternative to platforms like Wati, AISensy, and Interakt. It aims to streamline WhatsApp marketing efforts by offering tools for chatbot creation, customer interaction management, and sales enablement directly within the WhatsApp interface. The platform emphasizes avoiding bans by using the official API and offers transparent pricing without additional markup fees on Meta's API charges.

Key functionalities include a visual drag-and-drop editor for building chatbots without coding, a shared team inbox for collaborative customer support using a single WhatsApp number, and the ability to showcase and sell products directly within chats. It also supports the creation of interactive forms for appointment scheduling or lead capture, automated sequence messaging (drip campaigns) for customer engagement, and AI chatbot training using website URLs, FAQs, or uploaded documents. Integration capabilities allow connection with numerous third-party applications via webhooks, Zapier, and Pabbly.

Pricing

AutoChat Pricing

Free Trial

From $50

AutoChat offers Free Trial pricing with plans starting from $50 per month .

Botbiz Pricing

Freemium

From $19

Botbiz offers Freemium pricing with plans starting from $19 per month .

Features

AutoChat

No Code Chatbot Builder: Build powerful chatbots without programming for auto-responses, lead qualification, and FAQs.
WhatsApp Commerce: Offer products directly within WhatsApp, integrating with WooCommerce, Shopify, or custom platforms.
Bulk Messaging & Team Inbox: Reach thousands with bulk messages and manage incoming chats efficiently with multiple agents.
GPT-4 AI Chatbot: Utilize advanced AI for building powerful and intelligent chatbots.
Native Integrations: Connect seamlessly with preferred cloud applications like OpenAI, Zapier, Make.com, and Google Apps.
Unified Team Inbox: Manage sales and support chats with a multi-agent system on web and mobile.
AI Chat using Business Data: Leverage business-specific data to enhance AI chat interactions.
Text & Voice Conversation AI: Engage customers through both text-based and voice-based AI interactions.
Official WhatsApp Business API Integration: Secure an official WhatsApp Business account and integrate with existing POS/ERP/eCommerce systems.

Botbiz

Visual Drag & Drop Flow Builder: Create chatbots graphically without code.
Shared Team Inbox: Collaborate on customer support using one WhatsApp number.
Sell Products on WhatsApp: Showcase and sell products directly within the chat.
WhatsApp Form Flows: Build interactive forms for appointments, feedback, and leads.
Sequence Message (Drip Campaign): Automate targeted message sequences for engagement.
AI WhatsApp Chatbot Training: Train chatbots using URLs, FAQs, or documents.
Extensive Integrations: Connect with 1000+ apps via Zapier, Pabbly, and webhooks.
AI Bot Reply: Automate customer responses using AI.
Powerful Analytics: Track message performance and engagement metrics.
Message Templates: Use pre-approved WhatsApp templates for consistent messaging.
Custom Fields: Collect personalized user data.
Subscriber Segmentation: Target specific audience segments.
E-commerce Integration: Sync with Shopify and WooCommerce.
Google Sheet Integration: Manage customer data via Google Sheets.
Chat Widget: Engage website visitors with an interactive chat widget.

Use Cases

AutoChat Use Cases

Automating WhatsApp customer service workflows.
Instantly resolving customer queries via AI chatbots.
Qualifying leads automatically through WhatsApp conversations.
Providing 24/7 support by answering frequently asked questions.
Selling products directly within the WhatsApp application.
Recovering abandoned carts through automated WhatsApp messages.
Sending promotional or informational bulk messages on WhatsApp.
Managing customer support collaboration with a shared team inbox.
Enhancing customer engagement using AI-powered conversations.

Botbiz Use Cases

Building engaging WhatsApp chatbots without coding.
Collaborating on customer support via a shared WhatsApp inbox.
Selling products and processing orders directly through WhatsApp.
Automating appointment scheduling and lead capture via WhatsApp forms.
Running automated drip marketing campaigns on WhatsApp.
Training AI chatbots using existing website content, FAQs, or documents.
Integrating WhatsApp communication with CRM, e-commerce, and other business tools.
Automating customer service replies using AI.
Analyzing the effectiveness of WhatsApp marketing campaigns.
Streamlining customer interactions for Shopify and WooCommerce stores.

FAQs

AutoChat FAQs

What makes AutoChat a leading WhatsApp Automation Platform?

AutoChat offers advanced cloud-based solutions like a no-code chatbot builder, bulk messaging, and seamless eCommerce integration, tailored for WhatsApp Business automation.
How does AutoChat simplify chatbot development without coding?

AutoChat features a powerful No Code Chatbot Builder, enabling users to create robust chatbots effortlessly with support for media, interactive elements, API integration, and third-party add-ons.
What sets AutoChat apart in the eCommerce landscape?

It provides a native WhatsApp shopping experience with integrated checkout, direct integration with platforms like Shopify and WooCommerce, and effective abandoned cart recovery features.
How does AutoChat enhance team collaboration and support efficiency?

AutoChat's Unified Team Inbox allows multiple agents to handle incoming messages on a single WhatsApp number, featuring access control, performance monitoring, and agent management capabilities.
What benefits does AutoChat offer through official WhatsApp Business integration?

Benefits include obtaining an official WhatsApp Business account quickly (within 2 days), seamless integration with existing systems (POS/ERP/eCommerce), support for webhooks/APIs, and instant bulk notification delivery.

Botbiz FAQs

Is Botbiz an Official WhatsApp Marketing Platform?

Yes, Botbiz is an official Meta Business Partner leveraging WhatsApp Business APIs.
Is a new phone number required for the WhatsApp Business Platform?

You can use an existing number, but it must be completely transferred to the business platform, meaning it can no longer be used with the regular WhatsApp customer or business app.
Does WhatsApp charge for sending messages?

Yes, Facebook charges per conversation on the WhatsApp Business Platform. However, each WhatsApp Business account receives 1,000 free conversations per month.
Who manages the WhatsApp Business Platform account?

You manage your own business accounts, WhatsApp business account, phone number, and payment mechanism. Botbiz does not control these aspects.
Is business verification needed to use Botbiz with WhatsApp?

No, business verification and app approval are not required to start. However, verification is needed if you want to display your verified business name alongside your phone number.
How does message credit work in Botbiz?

Sending a message costs 1 credit. Receiving a message costs 1 credit. Webhook calls (like delivery notifications) also cost 1 credit each.