Answered.so vs CoSupport AI Detailed comparison features, price

Answered.so

Answered.so is a versatile customer service platform that integrates GPT-powered chatbot technology with comprehensive knowledge base management. The platform enables businesses to train AI chatbots using existing documentation, websites, and files, providing instant, human-like responses to customer inquiries in over 80 languages.

The platform features a centralized HelpHub widget, seamless live chat integration with major services, and an intelligent search bar for quick access to information. Companies can create and manage knowledge base portals and SEO-optimized blogs, while maintaining secure data encryption and protecting customer information.

CoSupport AI

CoSupport AI is a comprehensive autonomous AI solution designed for enterprise-level customer support operations. The platform leverages patented message generation architecture to handle large volumes of daily customer interactions with up to 90% resolution rate and 99% response accuracy.

The system features custom AI models, multilingual support across 40+ languages, and seamless integration with major business tools like Zendesk, Slack, and Freshdesk. With enterprise-grade security, dedicated servers, and GDPR compliance, CoSupport AI ensures data protection while delivering non-hallucinating AI responses for accurate customer service.

Answered.so

Pricing

Freemium

From 24$

CoSupport AI

Pricing

Contact for Pricing

Answered.so

Features

GPT Chatbot: Train AI on company documents for instant customer support
HelpHub Widget: Centralized access to knowledge base, FAQs, and support
Live Chat Integration: Seamless connection with major chat service providers
Intelligent Search: Lightning-fast document and article search functionality
Knowledge Base Management: Easy creation and maintenance of support documentation
Multi-language Support: Compatible with 80+ languages
Data Security: Encrypted data protection without GPT model training
Analytics: Detailed user information collection and conversation tracking

CoSupport AI

Features

Custom AI Models: Tailored AI tone and behavior for business-specific needs
Non-Hallucinating AI: Guaranteed factual accuracy in responses
Multilingual Support: Handles 40+ languages across channels
Enterprise Security: Data encryption and dedicated servers
Integration Capability: Seamless connection with major business tools
Unlimited User Access: No restrictions on team member access
Patented Technology: USPTO recognized message generation architecture
Response Accuracy: Up to 99% accurate automated responses

Answered.so

Use cases

Customer support automation
Technical documentation management
Company knowledge base creation
Corporate blog management
Self-service customer assistance
Multi-language customer support
Website search optimization
Customer inquiry routing

CoSupport AI

Use cases

Automated customer inquiry resolution
Technical support automation
Order-related question handling
Appointment scheduling automation
Pre-sales inquiry management
Customer data analysis
Support ticket triage
Multi-channel customer communication

Answered.so

FAQs

How many languages does the platform support?

The platform supports over 80 languages, allowing businesses to connect with customers in their native language regardless of the original data language.

Can I integrate the platform with existing chat services?

Yes, Answered.so integrates with major chat services including Crisp, Intercom, Hubspot, Zendesk, and more.

What types of content can I use to train the chatbot?

You can train the chatbot using knowledge base articles, websites, files, and text content, with automatic learning from newly published content.

CoSupport AI

FAQs

What makes CoSupport AI different from other solutions?

CoSupport AI uses native AI with patented response acceleration architecture, ensuring three times faster response compared to GPT, complete data isolation between projects, and intelligent embedding for high response precision.

What level of automation can businesses expect?

CoSupport Agent provides up to 80% response automation for agent assistance, while CoSupport Customer offers up to 100% automation for full autonomous support.

What security measures does CoSupport AI implement?

CoSupport AI provides ISO 27001 certification, GDPR compliance, dedicated servers in the US and EU, real-time data anonymization, and 99.9% uptime guarantee.