Tiledesk vs CoSupport AI Detailed comparison features, price

Tiledesk

Tiledesk is a comprehensive AI automation platform that enables businesses to build and deploy autonomous AI agents for customer support and internal process optimization. The platform features a visual drag-and-drop builder that allows users to create sophisticated AI workflows without coding knowledge, while seamlessly integrating with multiple communication channels including WhatsApp Business and Facebook Messenger.

The platform combines AI agent capabilities with human support, offering an intelligent system that can handle routine inquiries automatically while smoothly escalating complex issues to human agents when needed. Tiledesk's solution includes knowledge base integration, multichannel support, and enterprise-grade features for scalability and security, making it suitable for businesses of all sizes.

CoSupport AI

CoSupport AI is a comprehensive autonomous AI solution designed for enterprise-level customer support operations. The platform leverages patented message generation architecture to handle large volumes of daily customer interactions with up to 90% resolution rate and 99% response accuracy.

The system features custom AI models, multilingual support across 40+ languages, and seamless integration with major business tools like Zendesk, Slack, and Freshdesk. With enterprise-grade security, dedicated servers, and GDPR compliance, CoSupport AI ensures data protection while delivering non-hallucinating AI responses for accurate customer service.

Tiledesk

Pricing

Free Trial

CoSupport AI

Pricing

Contact for Pricing

Tiledesk

Features

Visual AI Builder: Drag-and-drop interface for creating AI workflows without coding
Knowledge Base Integration: AI agents trained on company data for accurate responses
Multichannel Support: Integration with WhatsApp, Facebook Messenger, and other platforms
Human Handoff: Seamless escalation from AI to human agents for complex issues
Analytics: Track response times and automation effectiveness
Enterprise Security: GDPR-compliant with on-premise deployment options

CoSupport AI

Features

Custom AI Models: Tailored AI tone and behavior for business-specific needs
Non-Hallucinating AI: Guaranteed factual accuracy in responses
Multilingual Support: Handles 40+ languages across channels
Enterprise Security: Data encryption and dedicated servers
Integration Capability: Seamless connection with major business tools
Unlimited User Access: No restrictions on team member access
Patented Technology: USPTO recognized message generation architecture
Response Accuracy: Up to 99% accurate automated responses

Tiledesk

Use cases

Customer Service Automation
Lead Generation and Qualification
Healthcare Patient Support
Financial Services Operations
Educational Institution Support
E-commerce Customer Assistance
Manufacturing Process Optimization
Tourism Information Services

CoSupport AI

Use cases

Automated customer inquiry resolution
Technical support automation
Order-related question handling
Appointment scheduling automation
Pre-sales inquiry management
Customer data analysis
Support ticket triage
Multi-channel customer communication

Tiledesk

FAQs

Is Tiledesk GDPR compliant?

Yes, Tiledesk is fully GDPR-compliant and offers on-premise deployment options for enhanced data security and control.

What channels does Tiledesk support?

Tiledesk supports multiple channels including WhatsApp Business, Facebook Messenger, and custom web widgets.

Can I deploy Tiledesk on my own servers?

Yes, Tiledesk offers on-premise deployment through their open core platform, allowing full control over data and privacy.

CoSupport AI

FAQs

What makes CoSupport AI different from other solutions?

CoSupport AI uses native AI with patented response acceleration architecture, ensuring three times faster response compared to GPT, complete data isolation between projects, and intelligent embedding for high response precision.

What level of automation can businesses expect?

CoSupport Agent provides up to 80% response automation for agent assistance, while CoSupport Customer offers up to 100% automation for full autonomous support.

What security measures does CoSupport AI implement?

CoSupport AI provides ISO 27001 certification, GDPR compliance, dedicated servers in the US and EU, real-time data anonymization, and 99.9% uptime guarantee.