AIReception vs Retell AI Detailed comparison features, price

AIReception

AIReception revolutionizes customer service through its advanced AI voice assistant technology, offering businesses a virtual receptionist that operates around the clock. The platform features hyper-realistic voice synthesis that meticulously replicates human speech patterns, intonations, and nuances, ensuring natural and engaging customer interactions.

The system combines sophisticated natural language processing with perfect information retention, allowing businesses to maintain consistent, high-quality customer service while reducing operational costs. Through its comprehensive platform, companies can easily customize their virtual receptionist's responses, manage calls, and access detailed interaction analytics.

Retell AI

Retell AI offers a comprehensive solution for businesses looking to revolutionize their call operations. The platform empowers users to seamlessly create, rigorously test, efficiently deploy, and continuously monitor AI-powered voice agents. This streamlines processes and drives significant improvements in operational efficiency.

Retell AI adheres to the highest industry standards, ensuring compliance with SOC 2 Type 1&2, HIPAA, and GDPR regulations. This commitment to security and compliance instills confidence, allowing businesses to confidently deploy AI voice agents across a range of sensitive applications.

AIReception

Pricing

Paid

From 29$

Retell AI

Pricing

Usage Based

AIReception

Features

24/7 Availability: Round-the-clock customer support
Human-like Voice Interaction: Ultra-realistic speech synthesis with multiple voice options
Perfect Information Retention: Consistent and accurate customer interactions
Customizable Responses: Tailored to match business voice and needs
Call Management System: Comprehensive call logs and recording capabilities
Dedicated Phone Number: Exclusive business line for AI receptionist
Call Time Tracking: Monitor and analyze call utilization
White-Glove Onboarding: Available for higher-tier plans

Retell AI

Features

Auto-Sync Knowledge Base: Keeps AI agents updated by syncing with the company's knowledge base.
Call Transfer: Enables warm transfers with handoff messages for seamless agent transitions.
Appointment Booking: Integrates with tools like Cal.com for automated meeting scheduling.
IVR Navigation: Allows agents to navigate IVR systems by pressing digits.
Batch Calling: Sends hundreds of calls simultaneously without concurrency limits.
Branded Call ID: Displays the brand name on outbound calls.
Verified Phone Numbers: Prevents numbers from being marked as spam.
Multilingual Support: Offers support for over 18 languages.

AIReception

Use cases

Customer service automation
After-hours call handling
Basic customer inquiry response
Business information provision
Call logging and monitoring
Front-desk operations automation

Retell AI

Use cases

Lead Qualification
Customer Support
Receptionists
Dispatch Service
Appointment Setting
Surveys
Debt Collection

AIReception

FAQs

How many voice options are available?

There are three voice options available: Ryan (included in all plans), Richard and Ayanna (available in Professional & Enterprise plans).

How can I access call recordings?

Call recordings can be retrieved by emailing support with specific call dates.

What happens if I need more minutes than my plan allows?

For custom plans or additional minutes, customers can email daniel@aireception.org for assistance.

Retell AI

FAQs

How can I create a voice AI agent for my company?

Creating a voice AI agent with Retell is easy! Start by creating an account on the Retell dashboard. Each account comes with 60 minutes of free usage. Once logged in, you can build a voice agent and use our custom tools to integrate it with your company’s data seamlessly.

What is the pricing for Retell AI?

Retell AI offers a pay-as-you-go model starting at $0.07 per minute, depending on the selected voice and LLM configurations. We also offer an Enterprise Plan with reduced rates, custom concurrent call options, and premium support.

Can I connect the agent to my existing phone number?

Yes, you can! Retell supports integration with any telephony system through SIP trunking, making it easy to connect your existing phone number.

What resources does my company need to use Retell AI?

You’ll need one engineer to integrate Retell AI with your systems and create a voice AI agent. The initial setup typically takes anywhere from a few hours to a few days. Once the agent is set up, ongoing maintenance can be handled by a product manager or similar team member.

If someone is not talking during the call, will you still charge the fee?

Yes, we calculate the entire length of the call because the speech-to-text module continues to operate throughout.