AI Desk
VS
InnossistAI
AI Desk
AI Desk revolutionizes customer service by providing an intelligent chatbot solution that seamlessly integrates with any website. The system leverages advanced AI technology trained on specific business data to deliver accurate, personalized responses to customer inquiries around the clock.
The platform combines sophisticated lead detection capabilities with customizable widget features, enabling businesses to identify high-potential customers while maintaining brand consistency. Its cost-effective approach to customer support dramatically reduces operational expenses while improving response times and customer satisfaction rates.
InnossistAI
InnossistAI provides a comprehensive customer service solution centered around an AI-powered chatbot. The platform leverages generative AI to automate client interactions, providing instant responses and 24/7 availability. It allows businesses to train the chatbot using their existing website content, PDFs, and text, ensuring accurate and brand-consistent communication.
Beyond automated responses, InnossistAI facilitates smooth transitions to human agents when needed. Features like real-time chat transfer, audio calls, and call summaries enhance the agent's ability to address complex inquiries and understand customer preferences. The chatbot can be easily integrated into any website via a code snippet.
Pricing
AI Desk Pricing
AI Desk offers Freemium pricing with plans starting from $19 per month .
InnossistAI Pricing
InnossistAI offers Free Trial pricing .
Features
AI Desk
- 24/7 Support: Continuous automated customer service without human intervention
- AI Training: Custom knowledge base creation from business data and documents
- Hot Leads Detection: Identifies potential customers based on conversation patterns and browsing behavior
- Customizable Widget: Brandable chat interface with adjustable colors and logos
- Cost-Effective: Significant reduction in customer service operational costs
- Easy Integration: Simple website embedding process with minimal technical requirements
InnossistAI
- AI Assist: Automates client interactions using generative AI.
- AI Knowledge: Trains the chatbot using your website content, help centers, and articles.
- Small chat: Responds to informal communications.
- Website scan: Scans website content for chatbot training.
- PDF of document: Allows chatbot training from PDFs and text articles.
- From Text: Train the chatbot with typed or pasted text.
- Transfer to agent: Transfers chats to live agents.
- Audio Call: Enables voice calls for complex queries.
- Call Summary: Provides audio call summaries for improved understanding of client needs.
- Chat Widget for website: Integrates the chatbot on any website with a code snippet.
Use Cases
AI Desk Use Cases
- Automated customer support for websites
- Lead generation and qualification
- Product information and FAQ handling
- Customer onboarding assistance
- Sales support automation
- After-hours customer service
InnossistAI Use Cases
- Providing instant customer support.
- Automating responses to frequently asked questions.
- Handling customer inquiries 24/7.
- Improving customer satisfaction rates.
- Assisting human agents with complex queries.
- Streamlining customer service workflows.
- Gathering client information from conversations.
- Website integration for instant customer help.
Uptime Monitor
Uptime Monitor
Average Uptime
99.92%
Average Response Time
187.97 ms
Last 30 Days
Uptime Monitor
Average Uptime
81.94%
Average Response Time
1935.07 ms
Last 30 Days
AI Desk
InnossistAI
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