AI Chatbot Support
vs
InnossistAI
AI Chatbot Support
AI Chatbot Support delivers a sophisticated customer service solution that integrates autonomous AI chatbots with live chat functionality. The platform enables businesses to provide 24/7 customer support across websites, social media channels, and popular messaging apps through a unified dashboard system.
The system features an AI-powered Chat Management System (CMS) that learns from website content, customer interactions, and uploaded materials to provide accurate, personalized responses. With customizable white-label widgets, multi-language support, and advanced AI tools for agents, it streamlines customer service operations while maintaining brand consistency and security.
InnossistAI
InnossistAI provides a comprehensive customer service solution centered around an AI-powered chatbot. The platform leverages generative AI to automate client interactions, providing instant responses and 24/7 availability. It allows businesses to train the chatbot using their existing website content, PDFs, and text, ensuring accurate and brand-consistent communication.
Beyond automated responses, InnossistAI facilitates smooth transitions to human agents when needed. Features like real-time chat transfer, audio calls, and call summaries enhance the agent's ability to address complex inquiries and understand customer preferences. The chatbot can be easily integrated into any website via a code snippet.
AI Chatbot Support
Pricing
InnossistAI
Pricing
AI Chatbot Support
Features
- Autonomous AI Chatbots: Private AI trained on business content and conversations
- Multi-Platform Integration: Connects with websites, social media, and messaging apps
- Customizable Chat Widgets: White-label branding with custom colors and logos
- AI-Powered Agent Tools: Smart replies, spelling correction, and message rewriting
- Comprehensive CMS Dashboard: Customer insights and interaction management
- Automatic Translation: Multi-language support for voice and text
- Security: Private data encryption and secure storage
- OpenAI Integration: Compatible with various OpenAI models
InnossistAI
Features
- AI Assist: Automates client interactions using generative AI.
- AI Knowledge: Trains the chatbot using your website content, help centers, and articles.
- Small chat: Responds to informal communications.
- Website scan: Scans website content for chatbot training.
- PDF of document: Allows chatbot training from PDFs and text articles.
- From Text: Train the chatbot with typed or pasted text.
- Transfer to agent: Transfers chats to live agents.
- Audio Call: Enables voice calls for complex queries.
- Call Summary: Provides audio call summaries for improved understanding of client needs.
- Chat Widget for website: Integrates the chatbot on any website with a code snippet.
AI Chatbot Support
Use cases
- 24/7 Customer Support
- Social Media Customer Service
- Website Chat Support
- Multi-channel Customer Communication
- Lead Generation
- Customer Inquiry Management
- Automated Customer Service
- Brand Communication
InnossistAI
Use cases
- Providing instant customer support.
- Automating responses to frequently asked questions.
- Handling customer inquiries 24/7.
- Improving customer satisfaction rates.
- Assisting human agents with complex queries.
- Streamlining customer service workflows.
- Gathering client information from conversations.
- Website integration for instant customer help.
AI Chatbot Support
Uptime Monitor
Average Uptime
99.68%
Average Response Time
825.3 ms
Last 30 Days
InnossistAI
Uptime Monitor
Average Uptime
100%
Average Response Time
2188.4 ms
Last 30 Days
AI Chatbot Support
InnossistAI
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