CoSupport AI
AddSearch
VS
searchHub
AddSearch
AddSearch provides an advanced internal site search and recommendation engine designed to optimize user experience and increase conversions on websites and applications. It leverages AI technology to deliver personalized search results based on individual user behavior and interests in real-time. This helps visitors quickly find the information or products they are looking for, reducing bounce rates and enhancing engagement.
The platform offers comprehensive analytics, giving insights into user search behavior, popular search terms, and potential search difficulties. Features like ranking management tools allow businesses to prioritize important content, while automated synonym suggestions powered by OpenAI ensure users find relevant results even with varied terminology. AddSearch supports various content management systems (CMS), including native plugins for WordPress and Shopify, and can index content from multiple platforms into a single unified search experience. It is designed for scalability and security, being SOC 2 certified, and caters to industries such as e-commerce, media, education, and finance.
searchHub
searchHub is an advanced AI-powered solution designed to enhance existing website search functionalities without necessitating a complete overhaul of current technology. It employs automated search intelligence to identify and capitalize on conversion opportunities, effectively improving how users interact with a site's search bar. The tool is compatible with any existing site search vendor or shop technology, providing a seamless upgrade to search capabilities.
By leveraging AI, searchHub saves businesses valuable time typically spent on manual search optimization and reduces human error, ensuring search results consistently align with customer intent. This leads to a measurable increase in products added to baskets, happier customers through improved usability and brand experience, more revenue as customers find products more easily, and a positive impact on all search-related Key Performance Indicators (KPIs). searchHub aims to make site search management more efficient and impactful for businesses and operations teams.
Pricing
AddSearch Pricing
AddSearch offers Freemium pricing with plans starting from $99 per month .
searchHub Pricing
searchHub offers Paid pricing with plans starting from $1080 per month .
Features
AddSearch
- AI-Powered Search: Leverages AI for personalized results, progressive ranking, and understanding user intent.
- Comprehensive Search Insights: Provides detailed analytics on keywords, clicks, CTRs, and user behavior.
- Personalization Engine: Tailors search results in real-time based on individual user interactions.
- Ranking Management Tools: Allows prioritization of search results and uses AI to identify and boost trending content.
- Auto Synonyms: Automatically suggests synonyms (powered by OpenAI) for zero-result searches across 21 languages.
- Pinned Results & Promotions: Enables highlighting specific content or promotions for targeted keywords.
- Flexible Indexing: Indexes content via API or Crawler, supporting various CMS and platforms.
- Multi-platform Content Aggregation: Combines content from different websites and platforms into a single search interface.
- Security: SOC 2 certified ensuring data security and privacy.
searchHub
- Automated Search Optimization: AI handles the heavy lifting of site search optimization, saving time and reducing manual intervention.
- AI-Infused Search Guidance: Provides intelligent guidance to better search performance based on customer intent.
- Compatibility with Existing Technology: Enhances any site search vendor or shop technology without needing replacement.
- smartQuery (Search Query Clustering): Increases landing page traffic through data-driven and manually configurable query clustering.
- smartSuggest (Smart Search Suggestions): Eliminates misspelled search suggestions, makes suggestions more useful, and allows control over their ranking.
- searchInsights (Search Data Analysis): Collects accurate search data, analyzes it, and enables ranking according to sellability and other KPIs.
Use Cases
AddSearch Use Cases
- Improving website navigation and content discovery.
- Increasing e-commerce sales through personalized product search and recommendations.
- Enhancing user experience on media and publishing sites.
- Providing efficient search for educational institutions' websites.
- Streamlining information access on B2B and enterprise portals.
- Reducing customer support queries by enabling self-service information finding.
- Analyzing user search behavior to optimize website content and structure.
searchHub Use Cases
- Improving product discovery for e-commerce websites.
- Understanding and catering to customer search intent.
- Increasing conversion rates and average order value from site search.
- Automating site search optimization to save operational time and resources.
- Enhancing user experience and brand perception through improved search usability.
- Optimizing search performance across multiple stores or language versions of a website.
Uptime Monitor
Uptime Monitor
Average Uptime
100%
Average Response Time
572.87 ms
Last 30 Days
Uptime Monitor
Average Uptime
99.93%
Average Response Time
700.2 ms
Last 30 Days
AddSearch
searchHub
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