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What is TunedChat?
TunedChat is a platform that enables businesses to create custom AI chatbots. These chatbots are "tuned" to a specific website or provided business information. By analyzing the content of a given website URL or uploaded documents, TunedChat generates a chatbot capable of accurately answering questions related to the business's products and services.
The setup process is designed to be user-friendly and requires no technical expertise. The platform offers features such as multilingual support, customizable responses, and integration with various platforms, including websites and social media. TunedChat provides analytics tools to monitor the chatbot's performance and improve its responses over time.
Features
- Multilingual Chatbot: Responds to users in their preferred language.
- Customizable Responses: Allows full control over the chatbot's tone and communication style.
- Website Integration: Seamlessly embed the chatbot into your website.
- Performance Tracking: Includes analytics tools to monitor chatbot engagement and popular queries.
- Flexible Training: Use website URLs, PDFs, Word documents, and other knowledge files for training.
Use Cases
- Automating customer support responses.
- Providing instant answers to frequently asked questions.
- Generating personalized product recommendations.
- Improving employee productivity by providing quick access to information.
- Reducing support ticket volume.
- Supporting customers in multiple languages.
FAQs
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Do I need technical skills to create a chatbot?
Not at all! TunedChat is designed for everyone, regardless of technical expertise. Our user-friendly interface and guided setup process ensure that anyone can create a powerful AI chatbot in just a few clicks. -
What types of content can I use to train my chatbot?
You can use website URLs, PDFs, Word documents, and other knowledge files containing information about your business. TunedChat will analyze this data to provide accurate responses tailored to your content. -
Can I customize the chatbot’s responses?
Absolutely! You have full control over your chatbot's tone and responses. Our intuitive settings allow you to tweak the chatbot to reflect your brand's personality and communication style. -
What platforms can I integrate my chatbot with?
TunedChat supports seamless integration with websites, social media platforms, and popular chat services. Easily embed your chatbot into your website or connect it to messaging platforms for instant communication. -
What happens if the AI cannot answer a question?
If the chatbot encounters a question outside its knowledge base, it will provide a polite response indicating it doesn’t have the answer and suggest contacting your support team. You can also update its knowledge base anytime to fill these gaps.
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