CoSupport AI
What is True Reply?
True Reply is a multi-channel voice assistant framework allowing brands to deliver a holistic solution for consumers. It leverages Voice AI technology to conduct response-based research via websites, metaverse environments, smart devices, and telephone.
The platform is fully customizable and supports conversations in 120 languages across multiple devices. True Reply offers real-time experience management, insights, and reporting, empowering brands to gain a deeper understanding of consumer experiences.
Features
- Customizable: Fully customizable experiences delivered 5 times faster and at a tenth the cost of alternatives.
- Accessible: Voice AI powered conversations in 120 languages across multiple devices & environments.
- Powerful: Real-time experience management, insights, and reporting deliver powerful results.
- Easy Management: An enhanced web-based portal that makes managing the customer experience and accessing engagement data in real-time a breeze.
- Multi-channel Audio Support: Compatible with various audio sources for diverse data collection.
- AI-powered Conversational Audio: Utilizes AI to create natural and engaging voice interactions.
- Dynamic User Personalization: Offers personalized experiences to improve user engagement.
Use Cases
- Conducting response-based market research.
- Collecting patient feedback in healthcare.
- Improving study participation in research.
- Gathering consumer insights at the point of experience.
- Enhancing brand strategy with voice interactions.
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