What is TranWare?
TranWare delivers an advanced suite of transportation management solutions enabling commercial and public transportation fleets to automate key operations such as reservation intake, dispatching, route optimization, GPS tracking, and reconciliation. With a modern and intuitive interface, operators can monitor real-time vehicle locations, track trip progress, and manage vehicle maintenance efficiently, enhancing both productivity and cost-effectiveness.
Supporting NEMT, paratransit, public transit, and mixed-use fleets, the platform offers integration with major Medicaid transportation brokers and provides tools for incident reporting, cashiering, automated call handling, and payment processing. TranWare’s plugins and mobile apps seamlessly adapt to various workflows, making it a versatile and scalable solution for transportation businesses seeking streamlined operations and improved customer service.
Features
- Automated Scheduling & Dispatching: Real-time tracking and management of trip progress and fleet status.
- Route Optimization: Batch and real-time multi-load scheduling to maximize efficiency.
- Fleet Maintenance: Maintenance schedules, shift inspections, and inventory management tools.
- Incident Reporting: Detailed event and complaint tracking with customizable fields.
- Mobile Applications: Driver and consumer apps for fleet communication and control.
- Driver Cashiering: Integrated shifting and payment reconciliation.
- Customer Account Billing: Automated invoicing and receivables management.
- Vehicle Tracking: Real-time GPS tracking for all vehicles.
- Payment Processing: Integrated, secure credit card processing for payments.
- Automated Call Handling: Caller ID, call reminders, and reduced manual workload.
Use Cases
- Automating reservation and dispatch operations for NEMT and paratransit providers.
- Optimizing daily transportation routes for public transit and mixed-use fleet operations.
- Managing routine and preventive fleet maintenance for large-scale transportation businesses.
- Streamlining incident and complaint reporting for customer service teams.
- Enabling real-time tracking and communication between dispatchers, drivers, and passengers.
