What is Rwiz AI?
Rwiz AI is a review management tool designed to streamline the process of handling customer feedback. It combines reviews from various platforms, including the App Store, Google Play, and Trustpilot, into a single, unified dashboard.
The platform leverages AI to automate the generation of personalized responses to reviews. This helps businesses maintain consistent communication with their customers while freeing up valuable time. Rwiz AI offers both automated and manual reply options, providing flexibility and control over customer interactions.
Features
- Unified Review Dashboard: Consolidates reviews from multiple platforms (App Store, Google Play, Trustpilot, and more).
- Automatic AI Replies: Generates personalized responses to reviews using AI.
- Customizable Prompts: Tailors automatic replies based on specific app and audience.
- Manual Review Replies: Allows for manual responses to reviews when needed.
- Multiple Platform Support: Integrates with major platforms like App Store, Google Play and Trustpilot.
- Exceptional Support: Provides customer support for setup, troubleshooting, and other needs.
Use Cases
- Managing app store reviews
- Responding to customer feedback on multiple platforms
- Automating responses to online reviews
- Improving customer engagement through timely replies
- Saving time on review management
FAQs
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How does this work?
Rwiz AI simplifies the review management process by leveraging OpenAI's GPT to automatically generate replies to customer reviews. Once you connect your accounts (like the App Store, Google Play, Trustpilot, etc.) using API keys, Rwiz AI pulls in all your reviews and uses GPT to craft thoughtful responses. If you want more control, you can customize the prompt to guide the tone or content of the auto-reply. And don't worry—you can always review and correct the generated response. We use Rwiz AI internally for our own apps, so we've built it to work seamlessly for developers like us. It's designed to save you time while maintaining a personal touch with your customers. So yes, it works! 😇 -
Can I use Rwiz AI with my ChatGPT Plus subscription?
At the moment, Rwiz AI requires you to have your own OpenAI API key to function properly. The ChatGPT Plus subscription is a separate service managed by OpenAI, and it does not include an API key for external use with Rwiz AI. To get an API key, please visit OpenAI's website for more information. -
Do you offer team plan license?
Absolutely! If you're looking to get a team license, feel free to reach out to us directly at support@rwiz.ai. -
I don't see XYZ integration, can you add it?
Yes, it's possible. We are open to suggestions. Contact us by email and we will consider adding it without any additional cost. -
Can I get a refund?
Yes! We offer a 7-day money-back guarantee. If you're not satisfied, let us know within 7 days and we'll give you a full refund. Request a refund at support@rwiz.ai.
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