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What is Qapla’?
Qapla’ offers eCommerce stores a unified platform to manage all aspects of shipment logistics, from label printing to advanced tracking and returns processing. Leveraging AI and predictive analysis, it optimizes communication with customers through personalized email, SMS, and WhatsApp updates, and monitors delivery status in real time for better customer satisfaction and increased efficiency.
With flexible integrations across 450+ couriers and compatibility with multiple eCommerce platforms, Qapla’ centralizes shipment information and automates routine processes. This data-driven solution simplifies order fulfillment, significantly reduces manual errors, and empowers businesses to turn every delivery into a growth opportunity through strategic post-shipping marketing.
Features
- AI & Predictive Analysis: Enhances communication strategies by predicting delivery trends and issues.
- Personalized Notifications: Sends real-time, customizable tracking updates via email, SMS, and WhatsApp.
- Unified Tracking Dashboard: Monitors all shipments from multiple couriers on a single interface.
- Label Creation and Printing: Streamlines label generation with automated and on-demand options.
- Returns Management: Automates and simplifies the returns process according to business rules.
- Carrier and Marketplace Integrations: Supports 450+ couriers and major eCommerce platforms.
- Custom Tracking Pages: Allows customization of customer-facing tracking pages and communications.
- Post-shipping Marketing: Boosts customer engagement and brand loyalty after purchase.
- Order Management: Facilitates the import, organization, and tracking of orders from marketplaces and eCommerce sites.
Use Cases
- Automating shipment tracking and notifications for online retailers.
- Centralizing label creation and printing for high-order-volume stores.
- Improving post-shipping marketing communications and open rates.
- Reducing customer support workload through predictive shipping insights.
- Streamlining the returns process and reverse logistics.
- Integrating shipment data from multiple couriers and selling platforms.
- Customizing customer communications to boost engagement and retention.
FAQs
-
Does Qapla’ support integration with multiple couriers?
Yes, Qapla’ supports integration with over 450 carriers, making it suitable for businesses using multiple delivery services. -
Can I customize my shipment tracking notifications?
Yes, users can personalize tracking notifications and pages using the platform’s drag-and-drop editor and various communication channels. -
Is there a free trial available for Qapla’?
Yes, Qapla’ offers a 14-day free trial for all plans. -
What is the starting price of Qapla’ monthly plans?
Monthly subscriptions start from €47 (approximately $47) per month. -
How does Qapla’ utilize AI in its platform?
Qapla’ uses AI and predictive analysis to optimize customer communications and anticipate delivery or process issues for proactive management.
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