What is projectfacts?
projectfacts delivers an integrated software solution designed to support the digitalization and optimization of core business processes. It enables companies to efficiently manage projects, track working hours, handle invoicing, administer tickets, and oversee customer relationships within a unified platform. The system offers real-time reporting, intuitive tools, and intelligent connections between processes, reducing manual tasks and paperwork.
Suitable for diverse industries including IT, consulting, HR, and agencies, projectfacts helps organizations respond quickly to market changes, manage resources and capacities, and increase overall efficiency. With more than 25 years of experience, it combines process consultancy with robust software to automate workflows, improve collaboration, and deliver comprehensive operational oversight.
Features
- Project Management: Integrated planning, control, and documentation of projects
- Time Tracking: Online recording of working and project hours with direct billing
- Finances & Invoicing: Manage quotations, orders, invoices, and complex billing rules
- CRM Functionality: Centralized customer and contact management with communication tracking
- Ticket System: Organized management of support requests and billable customer tickets
- Collaboration Tools: Wiki, team calendar, boards, and file management for seamless teamwork
- Personnel Management: Administration of HR tasks including payroll, vacation, and attendance
- Live Analytics: Real-time analysis and reporting of business processes
Use Cases
- Centralize project planning and tracking for multiple teams
- Automate time and attendance tracking for remote and onsite employees
- Streamline invoicing and financial management including recurring billing
- Enhance customer relationship management and service history tracking
- Organize support desk and helpdesk requests with billable ticket management
- Manage HR activities such as vacation and illness records digitally
- Facilitate digital collaboration with document sharing and team coordination
