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What is Optimal IdM?
Optimal IdM delivers enterprise-level identity and access management solutions that leverage artificial intelligence to enhance security and streamline user authentication processes. The platform offers cloud-hosted and on-premise deployment options with features including single sign-on, multi-factor authentication, behavioral biometrics, and adaptive authentication rules.
The service provides universal directory management, lifecycle management, and delegated administration capabilities. With 20 years of industry experience, Optimal IdM focuses on customer satisfaction through 24/7 support, 99.99% uptime guarantee, and customizable solutions tailored to specific organizational security requirements across various industries including government, healthcare, finance, and retail.
Features
- AI Identity Management: Leverages artificial intelligence to enhance identity verification and access control processes
- Behavioral Biometrics: Uses typing patterns and keystroke dynamics for transparent user authentication
- Single Sign-On (SSO): Supports multiple federation standards including SAML2, WS-Federation, OAuth2/OpenID Connect, and WS-Trust
- Multi-Factor Authentication: Offers PUSH notifications, time-based one-time passcodes, and email one-time passcodes
- Universal Directory: Provides cloud-based LDAP directory services delivered through virtual directory technology
- Adaptive Authentication/Authorization: Implements intelligent rules for step-up authentication based on risk assessment
- 24/7 Support: Offers round-the-clock technical assistance with 99.99% uptime guarantee
- Lifecycle Management: Comprehensive user, group, organization, and application management capabilities
Use Cases
- Securing workforce access to enterprise applications and systems
- Managing customer identity and access for external applications (CIAM)
- Implementing multi-factor authentication across organizational resources
- Consolidating disparate directory services into a unified identity management system
- Providing secure single sign-on capabilities for cloud and on-premise applications
- Managing user identities during mergers, acquisitions, and divestitures
- Implementing behavioral biometric authentication for enhanced security
- Providing identity management solutions for regulated industries like healthcare and finance
FAQs
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What industries does Optimal IdM serve?
Optimal IdM serves multiple industries including government, healthcare, finance, retail, manufacturing, higher education, nonprofit organizations, and small to enterprise businesses. -
What deployment options are available?
Optimal IdM offers both cloud-hosted (OptimalCloud) and on-premise deployment options to meet different organizational requirements. -
What is behavioral biometric authentication?
Behavioral biometric authentication uses patterns of typing biometric data (keystroke dynamics) to verify user identity transparently during login processes. -
What support services are provided?
Optimal IdM provides 24/7 support 365 days a year with a 99.99% uptime guarantee and aims for 100% customer satisfaction. -
What is included in the OptimalCloud pricing plans?
OptimalCloud plans include features like single sign-on, multi-factor authentication, universal directory, lifecycle management, delegated administration, web application firewall, adaptive authentication, and behavioral biometrics.
