What is Melissa?
Melissa equips businesses with a complete suite of solutions to clean, verify, update, and enrich contact data. Leveraging advanced technology, the platform ensures data integrity throughout customer lifecycle management, supporting address, email, and phone verification, deduplication, geocoding, and compliance checks for global records. Whether for mailing accuracy, regulatory requirements, or rich customer intelligence, organizations can streamline data hygiene and enhance decision-making.
Available through APIs, direct integrations, and cloud platforms, Melissa addresses diverse needs from real-time validation and onboarding to large-scale data cleansing and property intelligence. With a track record of over 40 years and compliance with strict data privacy regulations, Melissa empowers industries such as healthcare, finance, retail, and government to operate efficiently and achieve high operational ROI.
Features
- Address Verification: Validate and correct addresses worldwide for enhanced mail deliverability.
- Email Verification: Confirm email accuracy before distribution to reduce bounces.
- Phone Verification: Ensure phone numbers are active and callable.
- Identity Verification: Conduct KYC, KYB, and AML compliance, including age, PEP, and watchlist screening.
- Batch & Real-Time Cleansing: Process and clean single or bulk records for up-to-date customer data.
- Deduplication: Identify and merge duplicate entries for unified records.
- Geocoding: Convert addresses to coordinates and enrich location data.
- Property & Business Data Append: Access firmographic and property datasets for deeper insights.
- Address Autocomplete: Capture validated addresses on forms for smooth customer entry.
- Regulatory Compliance: SOC 2, HIPAA/HITRUST, GDPR, and CCPA adherence for data security.
Use Cases
- Enhancing CRM data accuracy for better sales and marketing campaigns.
- Ensuring compliance with KYC, AML, and other regulations for financial institutions.
- Minimizing shipping errors in e-commerce by verifying customer addresses.
- Cleansing mailing lists to qualify for postal discounts and reduce undeliverable mail.
- Verifying and enriching patient data for healthcare providers to boost care and revenue.
- Geocoding and mapping for logistics and location analysis.
- Appending demographic and business information for advanced customer segmentation.
- Real estate property data validation and enrichment.
FAQs
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How does Melissa calculate credit usage for address verification?
Each US address verification uses 3 credits, while a global address verification uses 10 credits. Subscription plans are based on anticipated annual address processing. -
What support is provided with Melissa subscription plans?
Subscription plans come with unlimited technical support, a standard 99.9% SLA guarantee, and access to a dedicated account executive. -
What happens if my usage exceeds my subscription plan?
When approaching your limit, your customer representative can offer upgrade options, and you can choose to continue service or set a usage hard stop. -
How do renewals work with Melissa?
Subscriptions can be single-year terms, auto-renewal with a 60-day opt-out, or multi-year agreements with a price lock guarantee. -
What additional data is returned with address verification?
Verified addresses include DPV, business or residence indicator, carrier route, school district, congressional district, and other postal details.
Helpful for people in the following professions
Melissa Uptime Monitor
Average Uptime
100%
Average Response Time
157.5 ms
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