What is hikeup.com?
Hike offers a comprehensive retail point-of-sale software solution designed to help businesses manage sales across multiple channels including in-store, online, and at events. The platform provides integrated eCommerce capabilities, inventory management, customer relationship tools, and robust reporting features.
Operating as a cloud-based system, Hike works on various devices including PCs, Macs, and iPads, with offline functionality to ensure continuous sales processing. The software supports multiple retail store types and scales from single-location businesses to enterprises with 100+ stores through flexible hardware compatibility and customizable configurations.
Features
- Omnichannel POS: Sell in-store, online, at events, and through marketplaces with all sales channels integrated into one platform
- Integrated eCommerce: Connect with popular eCommerce platforms including Shopify, BigCommerce, WooCommerce, Magento, and Neto
- Multi-device compatibility: Works on any PC, Mac, or iPad with offline functionality for reliable sales processing
- Comprehensive inventory management: Includes product management, stocktake, purchase orders, and multi-outlet stock transfers
- Customer relationship tools: Features customer profiles, loyalty programs, gift cards, and segmentation capabilities
Use Cases
- Managing sales across physical stores and online platforms simultaneously
- Processing transactions at retail events and pop-up stores with mobile devices
- Tracking inventory across multiple store locations in real-time
- Integrating point-of-sale data with accounting software like QuickBooks and Xero
- Managing customer relationships through loyalty programs and targeted marketing
FAQs
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How does the free trial work?
You can start with a 14-day free trial that provides instant access without requiring credit card information or financial details. After determining if Hike is suitable for your business, you can choose a paid subscription plan. -
What hardware is compatible with Hike?
Hike works on any PC, Mac, or iPad and is compatible with most renowned retail hardware options including printers and barcode scanners. The platform is available as a cloud application and iPad app. -
Can I use Hike in multiple countries?
Yes, Hike can be used globally with customers in over 40 countries. The software supports multiple languages and allows customization of tax rates, tax groups, and other regional settings. -
How does customer support work?
Customer support is available 24/7 via live chat to accommodate users across different time zones. The platform also provides a help center with video tutorials and email support. -
What's the difference between outlets and registers?
An outlet represents a store location, while a register refers to a cashier machine or checkout lane. One outlet can have multiple registers, and multiple users can log into the same physical register device.
