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What is Heep.ai?
Heep.ai offers an AI-powered assistant designed to streamline your social media interactions. Unlike conventional chatbots that are limited to responses, this AI assistant actively performs tasks across WhatsApp, Instagram, and Messenger.
It autonomously manages operations such as booking reservations, processing customer orders, and tracking deliveries. This allows businesses to focus on growth and core activities, while the AI handles routine customer interactions efficiently and effectively.
Features
- Custom features: Tools created based on business needs, such as booking systems or order tracking.
- Social media integration: Seamless integration with WhatsApp, Instagram, and Messenger.
- Always available: 24/7 availability to assist customers in any language.
- Personalized interaction: Tailored to match specific business tools and workflows.
Use Cases
- Automate customer support for SaaS and tech companies.
- Manage reservations and bookings for restaurants.
- Track orders, handle returns, and check stock for e-commerce.
- Manage event registrations, ticketing, and inquiries for event management.
FAQs
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How easy is it to set up the chatbot?
Our chatbot is easy to set up with step-by-step guidance. Most businesses can get started quickly, and we handle any custom feature development for you. -
Can the chatbot connect to multiple social media accounts at once?
Yes, our chatbot can manage customer conversations across multiple Instagram, WhatsApp, and Messenger accounts from one interface. -
What kind of custom features can I add?
You can request any specific feature you need, like restaurant bookings, payment integrations, or e-commerce support. We’ll develop these features to fit your business. -
How long does it take to develop a custom feature?
Custom features typically take up to two weeks, depending on complexity. The setup of custom features is free. However, for more complex integrations or specific requests, we reserve the right to charge additional fees, depending on the complexity. -
What AI features does the chatbot offer?
Our chatbot can respond using AI-generated voices or even reproduce your own voice using technology from ElevenLabs. It can also handle voice messages, converting them into text for responses, and process images sent by users, allowing for a more dynamic interaction. These AI features can be selected in the pricing plan, depending on your needs.
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