Arlo Training Management System: Less admin. More training.

What is Arlo?

Arlo is a comprehensive Training Management System (TMS) developed to assist training providers in optimizing their operations and significantly reducing the administrative workload associated with managing courses. It supports a variety of training formats, including in-person sessions, live online webinars, blended learning approaches, and self-paced eLearning modules, providing a unified platform for diverse training delivery needs.

The system offers robust functionalities such as automated course scheduling, streamlined registration and payment processing through customizable forms and automated invoicing, and a self-service portal for learners. Arlo includes an integrated Customer Relationship Management (CRM) system for efficient contact and lead management, alongside detailed reporting tools for tracking performance and making data-driven decisions. Furthermore, it provides flexible website integration options, allowing users to connect Arlo seamlessly with their existing website or utilize Arlo's own website solution. A key feature is its AI-powered eLearning component, which facilitates the creation, delivery, and management of engaging online training content.

Features

Course Management: Create and schedule diverse course types (classroom, webinar, eLearning), automate communications, and manage resources.
Registration & Payments: Streamline workflow with customizable forms, automated invoicing, self-service portal, waitlists, and discounts.
Reporting & CRM: Manage contacts and leads, track course performance, and generate customizable reports.
Website Integration: Integrate with existing CMS (like WordPress) or use Arlo's website builder with real-time updates and checkout.
AI-Powered eLearning & Delivery: Create, deliver, and manage online training using AI workflows within a blended learning environment.
Finance & Invoicing: Handle invoicing, credit notes, cancellations, refunds, and support multiple tax rates/currencies.
Automated Certification Management: Manage certifications, licenses, and CPD points.
Integrations: Connects with Zoom, Salesforce, Xero, Moodle, Zapier, payment gateways, and marketing tools.

Use Cases

Automating course scheduling and communication.
Streamlining online registration and payment collection for training courses.
Managing customer relationships and sales leads for training businesses.
Integrating training booking systems with company websites.
Developing and delivering blended learning programs.
Managing professional certifications and compliance training.
Generating reports on training operations and financial performance.
Scaling training delivery for commercial providers and internal departments.

FAQs

What is the difference between a Training Management System (TMS) and a Learning Management System (LMS)?

A TMS like Arlo focuses on managing the operational and commercial aspects of training, including scheduling, registrations, payments, and CRM, often for instructor-led or blended courses. An LMS primarily focuses on the delivery and tracking of self-paced online learning content.
Who typically uses a Training Management System like Arlo?

Arlo is used by internal training departments upskilling staff, commercial training providers selling courses to the public, and organizations offering blended learning programs (face-to-face, live online, eLearning).
Can administrator licenses be shared between users?

No, administrator licenses are intended for individual use. Sharing a license can lead to access disruptions and prevents proper auditing of user actions within the platform.
How are registration fees determined ('Paid' vs 'Free')?

Registrations are considered 'Paid' if they are associated with an order or invoice. Registrations without an invoice, including those for private courses, are classified as 'Free'. Different fees may apply to each type.
What happens if a registered attendee cancels their registration?

If a registration is cancelled within 30 days of being made, a registration credit will typically be applied to the account, meaning the training provider will not be charged for that specific registration.