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arcade.co
AI-powered training platform that scales your best store managers to elevate every retail store's performance.

What is arcade.co?

Arcade is an AI-powered training platform designed to scale the expertise of top-performing store managers across retail organizations. It transforms how businesses train and develop their teams by leveraging artificial intelligence to facilitate personalized coaching, peer-to-peer learning, and roleplay simulations. The platform helps close performance gaps, reduce new hire turnover, and accelerate ramp times for employees.

By providing tools like AI-generated scorecards, customizable training content, and insights into coaching interactions, Arcade empowers organizations to enhance engagement and drive measurable improvements in sales and retention. It is trusted by Fortune 500 companies to deliver effective, scalable training solutions that adapt to various retail needs, from wireless to automotive industries.

Features

  • AI-Powered Training Ops: Enable peer practice and solo AI roleplay with guided content tailored to business metrics
  • Scalable 1:1 Training: Listen in on every coaching interaction without expensive coaches, using top employees to train others
  • Instant AI-Generated Scorecards: AI uncovers actionable insights from field data to improve performance instantly
  • Personalized Profile & Peer Recognition: Facilitate peer-to-peer recognition and on-demand practice for personalized support
  • Flexible & Customizable Content: Easily add and modify training content for sales, onboarding, and other needs to stay agile

Use Cases

  • Sales training and roleplay for retail employees
  • New-hire onboarding and ramp-up acceleration
  • Peer-to-peer coaching and practice sessions
  • Performance improvement and competency tracking
  • Reducing employee turnover and increasing retention

FAQs

  • What industries does Arcade primarily serve?
    Arcade primarily serves industries such as wireless retail and auto dealers, as indicated on its homepage.
  • How does Arcade help improve new hire retention?
    Arcade improves new hire retention by providing scalable 1:1 training, peer practice, and AI roleplay, which personalizes support and accelerates ramp times, leading to higher engagement and reduced turnover.
  • Can Arcade be customized for different training needs?
    Yes, Arcade offers flexible and customizable content that can be easily added or modified for various training needs, such as sales training or new-hire onboarding, to keep businesses agile.

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100%

Average Response Time

125.33 ms

Last 30 Days

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