Slack integration for customer service - AI tools

SMS to Slack enables seamless two-way SMS and MMS communication within Slack, allowing teams to manage messaging, notifications, and customer conversations in one organized space.

• Usage Based
• From 10$

Enjo.AI is a GenAI copilot that integrates Jira with Slack, enabling users to create, manage, and resolve Jira tickets directly within Slack, leveraging AI for automated support and insights.

• Contact for Pricing

Smallchat enables businesses to manage website visitor conversations directly within Slack, helping convert visitors into customers through seamless communication tools.

• Freemium
• From 20$

JustReply is a customer support tool designed for teams using Slack. It enables teams to manage, respond to, and resolve customer support conversations directly within Slack.

• Free Trial
• From 19$

StartADAM centralizes customer conversations from WhatsApp, SMS, Telegram, and more into Slack or Microsoft Teams, leveraging AI to enhance communication and CRM integration.

• Freemium
• From 89$

Wrangle is an agentic ITSM platform that automates support ticketing and workflows directly within Slack, leveraging AI to deflect tickets, suggest responses, and provide insights.

• Freemium
• From 39$

Pagerly optimizes team scheduling and incident management within Slack. It offers seamless integrations, automated workflows, and robust features for DevOps, IT support, and customer service teams.

• Paid
• From 19$

Thena is an AI-powered B2B ticketing platform designed to manage customer support and requests directly within Slack and other communication channels.

• Free Trial
• From 64$

Abbot is a programmable smart assistant that integrates with your team chat to track customer conversations, automate tasks, and provide insights.

• Paid
• From 49$

Ravenna is an AI-powered, Slack-first help desk designed to streamline internal support for IT, HR, finance, and operations teams by automating tasks and managing tickets within familiar collaboration platforms.

• Contact for Pricing

ResQ Chat Ops streamlines incident management by integrating with Slack for real-time collaboration, automated postmortems, and actionable insights, optimizing operational resilience for teams.

• Freemium