Zipchat AI vs Hi Chat Assistant Detailed comparison features, price

Zipchat AI

Zipchat AI transforms e-commerce customer service and sales through intelligent automation, addressing the critical challenge of cart abandonment by engaging with visitors at key decision points. The platform resolves over 91% of customer support requests instantly across 95+ languages, while maintaining personalized interactions that can increase Average Order Value by up to 27%.

Beyond conventional chatbot capabilities, Zipchat AI serves as a comprehensive business intelligence tool, analyzing customer conversations to uncover actionable insights and trends. The system integrates seamlessly with major e-commerce platforms and ticketing systems, offering proactive engagement features that can convert up to 44% of chats into sales.

Hi Chat Assistant

Hi Chat Assistant is a smart sales chatbot solution designed to enhance your business. It leverages Artificial Intelligence (AI) to automate customer interactions, improve lead generation, and optimize your marketing efforts.

The platform provides an intuitive interface and offers seamless integration with various platforms, including WhatsApp Business and popular e-commerce solutions like Shopify and WooCommerce. With Hi Chat Assistant, businesses can provide instant responses, personalize customer service, and remain available 24/7, ultimately increasing conversion rates and improving customer satisfaction.

Zipchat AI

Pricing

Freemium

From 49$

Hi Chat Assistant

Pricing

Free Trial

Zipchat AI

Features

Proactive Chat: Engages visitors based on behavior to reduce cart abandonment
Multilingual Support: 24/7 customer service in 95+ languages
Knowledge Base Integration: Automatic information retrieval from various sources
Sales Tracking: Monitors chat interactions and conversion rates in real-time
Lead Generation: Captures visitor information and syncs with marketing platforms
Platform Integration: Connects with major e-commerce and ticketing systems
Conversation Analysis: AI-powered insights from customer interactions
Custom Chat Instructions: Customizable conversation flows for sales optimization

Hi Chat Assistant

Features

Interfaz Intuitiva: A modern and user-friendly chat window for customers.
Respuestas Inmediatas: AI responds in seconds to customer inquiries.
Disponibilidad 24/7: Chatbot operates without time or geographical restrictions.
Escalable: Adjusts the chat flow based on business demand.
Multicanal: Integrates with web, WhatsApp Business, and social media platforms.
Back Office Ágil: Manage frequent answers, set up promotions, and manage users in a simple control panel
Panel de Ventas: Visualize in real-time your prospects, the status of each sale and key metrics.

Zipchat AI

Use cases

Converting store visitors into customers
Automating customer support
Generating actionable business insights
Reducing cart abandonment
Cross-selling and upselling products
Managing multilingual customer service
Lead generation and nurturing
Post-purchase support automation

Hi Chat Assistant

Use cases

Automated 24/7 customer service
Lead generation and qualification
Sales management and tracking
Integration with CRM systems
E-commerce support and integration with platforms like Shopify and WooCommerce

Zipchat AI

FAQs

How long does it take to set up Zipchat?

It takes just a few minutes to set up Zipchat. No technical skills are required!

Does it work on any site/CMS?

Yes, Zipchat can be integrated with any website or CMS. It has a native app for Shopify but can also be manually added to other platforms.

What languages does it speak?

Zipchat supports over 95 languages, making it perfect for businesses with a global audience.

Can you integrate with CRM and support platforms?

Yes, Zipchat can integrate with any CRM that support Zapier. It can also be integrate with any support platforms where you can connect a support inbox.

Hi Chat Assistant

FAQs

¿El chat puede atender por WhatsApp?

Sí, en todos los planes se incluye la posibilidad de atender por WhatsApp Business. Te damos un número nuevo para usar en tu negocio.

¿Puedo usar mi propio número de WhatsApp?

No, actualmente nosotros te proporcionamos uno para habilitar la atención automatizada y cumplir con las políticas de WhatsApp Business API.

¿Se integra con Shopify o WooCommerce?

¡Sí! Podemos conectar Hi Chat Assistant a diversas plataformas, incluidas las tiendas populares Shopify y WooCommerce, entre otras.

¿Ofrecen soporte 24/7?

Sí, nuestro equipo brinda soporte por email y WhatsApp. En planes Premium, respuesta prioritaria garantizada.

¿Qué pasa si supero las conversaciones incluidas?

Se aplica el costo extra por conversación establecido en tu plan. También puedes ampliar tu plan si tus necesidades crecen.