Voiceowl.ai
VS
VOCALLS
Voiceowl.ai
Voiceowl.ai introduces an advanced Generative AI Contact Center platform designed specifically for enterprises. This AI-native system seamlessly integrates into customer-facing operations, aiming to significantly enhance efficiency and provide substantial value. It leverages Generative AI automation to bridge the gap between marketing and sales teams, enabling scalable outbound campaigns while reducing operational costs.
The platform employs AI voice virtual agents capable of human-like interactions to manage various tasks. These include generating leads, verifying contact details and designations with high speed and accuracy, navigating complex IVR systems and gatekeepers to establish initial contact, and automating the lead qualification process. This ensures that sales representatives receive real-time, AI-assured leads, empowering them to focus on more meaningful conversations and strategic activities.
VOCALLS
VOCALLS offers an advanced AI conversation platform specializing in voice interactions for contact centers. It focuses on automating repetitive tasks, thereby allowing human agents to concentrate on more complex issues. This approach aims to significantly improve agent effectiveness and overall contact center efficiency. The platform is built with a deep understanding of telephone systems and contact center needs, prioritizing ease of use and rapid value delivery.
By implementing VOCALLS' AI solutions, businesses can elevate their customer experience through faster resolutions, reduced wait times, and consistent service across multiple channels (omnichannel coverage). The platform supports both inbound and outbound communication 24/7, increasing call capacity and potentially lowering the cost per contact. It facilitates a combination of human and AI capabilities for enhanced productivity and decision-making, ultimately aiming to increase customer satisfaction and reduce churn.
Pricing
Voiceowl.ai Pricing
Voiceowl.ai offers Contact for Pricing pricing .
VOCALLS Pricing
VOCALLS offers Contact for Pricing pricing .
Features
Voiceowl.ai
- Generative AI Automation: Automates contact center operations for lead generation, verification, connection, and qualification.
- AI Voice Virtual Agents: Provides human-like conversational experiences for customer interactions.
- Lead Verification: Supercharges B2B databases by verifying leads, contacts, and designations rapidly.
- Automated Connection: AI agents navigate IVR systems and gatekeepers to initiate contact.
- AI-Powered Lead Qualification: Delivers AI-assured leads to sales reps in real-time.
- Scalability & Cost Efficiency: Handles increased call volume without proportional cost increases.
- Enterprise-Grade Security & Compliance: Adheres to standards like HIPAA, PCI, GDPR, DPDPA.
- Multilingual Proficiency: Supports interactions in over 135 languages and dialects.
- Omnichannel Support: Ensures consistent experiences across various communication channels.
- Real-time Data Verification: Updates contact details, emails, and designations instantly.
- Natural Language Understanding: Enables meaningful engagements using a brand's unique voice.
- Rapid Deployment: Offers fast proof of concept (48-72 hours) and launch within 1 week.
VOCALLS
- AI Automation: Automates repetitive contact center tasks.
- Voice-first Conversation Platform: Specializes in voice-based AI interactions.
- Omnichannel Coverage: Automates interactions across various channels.
- Agent Empowerment: Combines human and AI capabilities for enhanced productivity.
- 24/7 Communication: Handles inbound and outbound calls around the clock.
- Reduced Wait Times: Aims for faster issue resolution.
- Scalable Call Capacity: Increases the number of calls that can be handled.
Use Cases
Voiceowl.ai Use Cases
- Automating lead qualification processes.
- Verifying B2B database contacts and designations at scale.
- Connecting with potential customers by navigating IVR and gatekeepers.
- Accelerating sales and marketing pipelines.
- Providing scalable, multilingual customer support.
- Generating qualified leads for sales teams.
- Improving contact center productivity and reducing operational costs.
- Enhancing customer engagement across multiple channels.
- Supporting demand generation and Account-Based Marketing (ABM) campaigns.
- Streamlining operations in industries like BFSI, NBFC, E-Commerce, Recruitment, and Logistics.
VOCALLS Use Cases
- Automating customer service inquiries.
- Handling account and order management tasks.
- Processing billing and payments.
- Managing bookings and appointments.
- Implementing intelligent call routing.
- Conducting automated outbound calling campaigns.
- Authenticating customers.
- Providing troubleshooting assistance.
Uptime Monitor
Uptime Monitor
Average Uptime
100%
Average Response Time
2616.23 ms
Last 30 Days
Uptime Monitor
Average Uptime
99.93%
Average Response Time
804.77 ms
Last 30 Days
Voiceowl.ai
VOCALLS
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