Userview
VS
User Interviews
Userview
Userview is a cutting-edge platform designed to streamline the user interview analysis process for product and UX teams. The tool transforms audio or video recordings into comprehensive interview reports within 5 minutes, offering accurate and customizable user insights.
Built with data privacy at its core, Userview operates under strict GDPR compliance and ensures maximum security by not storing uploaded files or using interview data for AI training. The platform enables real-time collaboration through shareable links and supports analysis in 31 different languages, making it an invaluable tool for global research teams.
User Interviews
User Interviews provides a comprehensive solution for recruiting participants for user research studies. It offers access to a diverse panel of over 5 million participants, enabling researchers to quickly find individuals matching specific criteria, including job titles, skills, consumer behavior, and product usage. The platform significantly speeds up the research process, often connecting researchers with their first qualified participant within an hour.
Key functionalities include automated screening surveys, scheduling tools that integrate with calendars, and streamlined incentive distribution. User Interviews supports various research types like moderated interviews, usability tests, surveys, and accessibility research. It also features Research Hub, a tool for building and managing proprietary user panels, allowing organizations to automate research workflows with their own user base and maintain research governance with features like data consent notices and PII masking.
Pricing
Userview Pricing
Userview offers Freemium pricing with plans starting from $59 per month .
User Interviews Pricing
User Interviews offers Usage Based pricing with plans starting from $205 per month .
Features
Userview
- Interview Insights: Get actionable user interview reports with just a few clicks
- Project Synthesis: View trends across multiple interviews and studies
- AI Chat: Ask questions about conducted research and dig deeper
- Custom Reports: Add generated magic insights to research reports
- Transcription: High-quality transcripts from audio or video files
- 31 Language Support: Analysis in multiple languages
- Team Collaboration: Real-time work with shared report links
- Data Privacy: GDPR compliant with no file storage
User Interviews
- Recruit Platform: Access to a panel of 5M+ participants for sourcing research subjects.
- Research Hub: Build and manage your own participant panel with automation features.
- Rich Targeting & Screening: Filter participants based on job titles, skills, demographics, behavior, product usage, and custom criteria.
- Automated Scheduling: Integrates with calendars (Google, Outlook) to streamline session booking.
- Automated Incentive Distribution: Manage and distribute participant payments easily.
- Screener Surveys: Create and deploy surveys to qualify participants.
- Integrations: Connects with tools like Zoom, Google Meet, Microsoft Teams, SurveyMonkey, Qualtrics, Maze, etc.
- Panel Management (Hub CRM): Features dynamic segments, invite rules, opt-in forms, and PII masking for managing custom panels.
- Collaboration Tools: Allows multiple team members and collaborators to work on projects.
- Reporting: Provides activity and spending reports.
Use Cases
Userview Use Cases
- Analyzing user research interviews
- Creating product development insights
- Team collaboration on user research
- Cross-language user interview analysis
- Generating research reports
- Identifying user pain points and delights
- Tracking feature requests and user feedback
User Interviews Use Cases
- Recruiting participants for moderated user interviews.
- Finding subjects for usability testing sessions.
- Sourcing respondents for online surveys.
- Conducting accessibility research with specific user groups.
- Building and managing an internal user research panel.
- Automating the user research recruitment workflow.
- Scaling user research operations within an organization.
- Gathering feedback from specific B2B or consumer segments.
FAQs
Userview FAQs
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Why choose Userview?
Users choose Userview for its ease of use, accurate and reliable insights, strict data privacy policies (no AI model training with user data), and GDPR compliance. -
Which insights can I generate?
You can generate interview and project insights including summaries, pain points, user delights, feature requests, confusions, key activities, core motivations, and reported bugs. -
Are AI models trained with my data?
No, Userview never uses any of your data to train AI models, including both OpenAI's GPT models and custom language models. -
What's included in the free trial?
The 14-day free trial includes full access to all features with 3 interview uploads, no credit card required.
User Interviews FAQs
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What counts as a session?
A session is one completed interview or task with one participant. Focus groups count as multiple sessions based on the number of participants. -
Are participant incentives included in the pricing?
No, incentives are separate. Users set their own incentive amounts and can distribute them manually or use User Interviews' automated distribution for a 3% processing fee on the incentive amount. -
Can I recruit for any type of research study?
Yes, the platform supports recruitment for various research methods, including moderated interviews, usability tests, surveys, and more, integrating with many testing tools. -
How does User Interviews maintain panel quality?
The panel is proprietary, built through organic growth (referrals, social media) and targeted outreach for niche segments, not sourced from third-party panels. -
What is the difference between the Research Hub Workflow and CRM plans?
Both automate research with your users. Workflow focuses on automation (invites, screening, scheduling, incentives, branding). CRM adds a full participant database/panel management system (segments, invite rules, opt-in forms, data integrations).
Uptime Monitor
Uptime Monitor
Average Uptime
0%
Average Response Time
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Last 30 Days
Uptime Monitor
Average Uptime
99.77%
Average Response Time
156.5 ms
Last 30 Days
Userview
User Interviews
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