Support AI vs Rep.ai Detailed comparison features, price

Support AI

Support AI is an advanced AI chatbot platform that enables businesses to create and deploy custom ChatGPT-powered conversational agents. The platform allows seamless integration across multiple channels, including websites, Messenger, and WhatsApp, providing 24/7 automated customer support and lead generation capabilities.

The system offers comprehensive customization options, allowing businesses to train their chatbots with unlimited content from various data sources. With support for over 80 languages and the ability to resolve up to 80% of customer queries automatically, Support AI helps businesses streamline their customer service operations while maintaining brand consistency across all communication channels.

Rep.ai

Rep.ai is an advanced B2B sales and marketing platform that integrates AI-powered live chat with human capabilities to transform website traffic into valuable pipeline opportunities. The platform offers a sophisticated combination of video, audio, and text chat functionalities, enabling businesses to engage with visitors in multiple formats while detecting and tracking target accounts.

The system features an AI representative that understands buyer behavior, integrates with CRM systems, and facilitates meaningful connections between sales teams and potential buyers. It goes beyond basic chatbot functionality by offering multilingual support, visitor qualification, and custom avatar creation, making it a comprehensive solution for businesses looking to optimize their inbound marketing and sales processes.

Support AI

Pricing

Freemium

From 29$

Rep.ai

Pricing

Paid

From 2000$

Support AI

Features

Multi-Channel Integration: Deploy chatbots across website, Messenger, and WhatsApp
Custom Training: Feed AI with website content, files, and videos
Language Support: Available in 80+ languages
Response Management: Control and improve bot responses over time
Analytics Dashboard: Monitor customer interactions and chatbot performance
Lead Generation: Capture and grow email list through conversational AI
Multiple Data Sources: Train chatbots using various content types
Customizable Interface: Personalize chatbot appearance and behavior

Rep.ai

Features

AI Live Chat: Automated conversation capability with text, audio, and video options
Company Detection: Identifies and tracks visiting companies in real-time
Video Chat Integration: High-quality B2B video chat capabilities
Custom AI Avatars: Digital twins of team members for personalized interaction
Multi-Channel Communication: Supports text, audio, and video interactions
CRM Integration: Syncs with existing customer relationship management systems
AI Qualification: Automated visitor qualification and routing
Multilingual Support: Communicates in multiple languages

Support AI

Use cases

Customer Support Automation
Lead Generation and Capture
Sales Assistance
Appointment Booking Management
Product Recommendations
Internal Employee Support
Feedback Collection
Course Content Support

Rep.ai

Use cases

Inbound lead qualification and conversion
Target account engagement and tracking
Automated meeting scheduling
Sales pipeline acceleration
Marketing ROI improvement
Website visitor engagement
Account-based marketing

Support AI

FAQs

Can Support AI be integrated onto any type of website?

Yes, Support AI can be integrated onto any type of website regardless of the industry or platform, including e-commerce sites, service-oriented websites, blogs, or any other online platform.

What type of content can I use to train my chatbots?

You can train chatbots using website content through crawling, any type of document, or free input. The more content provided, the better the chatbot's performance.

Do you retrain the chatbot automatically when the website content changes?

Currently, chatbot retraining needs to be done manually by clicking on 'Retrain' for updated pages, though an automated solution is in development.

Can I use GPT-4?

Yes, GPT-4 is available on the custom plan, though GPT-3.5 is recommended for faster and more accurate results.

Rep.ai

FAQs

Is Rep.ai easy to set up?

Yes. Rep.ai's AI Live Chat and AI Intent require a single script placed on your website. Then, tune the AI to your business through a few quick inputs. Rep.ai will scan your website and learn from your inputs, tailoring its conversation style and information accordingly.

Support AI