Retainful favicon Retainful VS Recapture favicon Recapture

Retainful

Retainful offers a comprehensive suite of email marketing tools tailored for e-commerce businesses. It empowers users to capture email addresses through targeted popups and sign-up forms, thereby growing their email list with qualified leads. The platform facilitates the nurturing of potential customers by converting visitors into buyers with automated welcome emails and thank you emails. It also enables businesses to schedule and send emails that are triggered automatically based on specific customer actions, saving time and ensuring timely communication.

A key aspect of Retainful is its ability to recover abandoned carts using pre-built workflows that track carts and send multiple email reminders. The software allows for customer segmentation based on various criteria, enabling the delivery of personalized and resonant email content. Users can design and send engaging newsletters with ready-made templates and a drag-and-drop email builder, supported by real-time analytics to monitor campaign performance and optimize strategies for better engagement and conversion.

Recapture

Recapture is an email and SMS marketing solution built specifically for ecommerce businesses aiming to recover abandoned carts, retain customers, and increase revenue. The platform integrates seamlessly with major ecommerce platforms such as Shopify, WooCommerce, Magento, and BigCommerce, allowing stores to automate essential communications without complex setup or a steep learning curve.

Its user-friendly drag-and-drop email editor, preconfigured campaign templates, and insightful analytics provide merchants with actionable data and turnkey solutions to start generating immediate results. With features like personalized popups, post-purchase campaigns, winback automation, broadcast messaging, and daily or weekly reports, Recapture streamlines the entire customer engagement journey to boost conversions and maximize customer lifetime value.

Pricing

Retainful Pricing

Freemium
From $19

Retainful offers Freemium pricing with plans starting from $19 per month .

Recapture Pricing

Paid
From $39

Recapture offers Paid pricing with plans starting from $39 per month .

Features

Retainful

  • Email Automation: Save time with pre-built automation workflows and send well-timed emails based on customer actions such as welcome sequences, order follow-ups, and thank you messages.
  • Abandoned Cart Recovery: Automatically recover lost sales with pre-built workflows that track abandoned carts, send multiple email reminders, and offer single-click cart recovery.
  • Email Campaigns & Newsletters: Design and send engaging newsletters and targeted email campaigns using a library of pre-designed templates and an intuitive drag-and-drop email builder.
  • Sign-up Forms & Popups: Grow your email list by capturing email addresses with customizable popups and sign-up forms, featuring various triggers like scroll-depth and exit-intent.
  • Customer Segmentation: Divide your email list into specific groups based on behavioral data, demographics, purchase history, and email engagement to deliver highly personalized content.
  • Report & Analytics: Access real-time analytics to monitor campaign performance, track revenue generated, view cart recovery rates, and understand email engagement metrics.
  • Dynamic Coupons: Boost conversion rates by automatically generating and embedding unique discount codes within automated emails like cart recovery sequences.

Recapture

  • Abandoned Cart Recovery: Automatically send targeted emails and SMS to recover lost sales.
  • Post-Purchase Campaigns: Nurture customers with upsell, review, and educational communications after a purchase.
  • Winback Automation: Send reminder campaigns to re-engage previous customers and boost return purchases.
  • Broadcast Messaging: Launch email and SMS promotional campaigns to segmented audiences.
  • Pre-created Content: Access best-practice templates for all triggered campaigns.
  • Drag-and-Drop Editor: Easily design custom emails with a user-friendly interface.
  • Popup Forms: Capture emails and mobile numbers using customizable triggers and templates.
  • Advanced Analytics & Reporting: Receive clear performance insights and detailed campaign metrics.
  • Custom Coupon Codes: Integrate and generate global or unique discount codes for campaigns.
  • Rapid 5-Minute Setup: Get started quickly with easy installation and configuration.

Use Cases

Retainful Use Cases

  • Growing an email subscriber list for an online retail business.
  • Automating a welcome email series to onboard new customers.
  • Reducing cart abandonment rates through automated recovery emails.
  • Sending personalized promotional offers to distinct customer segments.
  • Maintaining customer engagement with regular, informative newsletters.
  • Automating post-purchase communication for order confirmations and shipping updates.
  • Re-engaging dormant customers with targeted win-back email strategies.

Recapture Use Cases

  • Recovering and converting abandoned shopping carts in ecommerce stores.
  • Automating post-purchase follow-up emails and SMS to drive reviews and upsell.
  • Re-engaging past customers with winback campaigns to increase lifetime value.
  • Sending promotional broadcasts to segmented email and SMS lists.
  • Collecting customer emails and SMS opt-ins via website popup forms.
  • Monitoring campaign performance using real-time analytics and scheduled reports.

FAQs

Retainful FAQs

  • What is a Contact?
    A contact is a single person or a customer that has an activity in the store, like abandoning a cart. Think of 1 email address as 1 contact.
  • How is the total number of contacts calculated?
    By counting the number of customers (a.k.a) emails stored in your account. Contacts that have unsubscribed or deleted will not be counted in your total.
  • How many emails I can send?
    You can send 10 times of your contact size in all paid plans. Example: If you have 10000 contacts, you can send 1,00,000 emails per month. In the free plan, this is limited to 500 emails per month.
  • What happens when my contact limit reached?
    Retainful will automatically bill you for your overages. Your campaigns and automations will continue to function as long as the overages are paid for.
  • What eCommerce platforms does Retainful supports?
    Currently, Retainful is available for WooCommerce, Shopify and Shopify Plus. The integration for BigCommerce and Wix will be available soon. We also have plans for an integration with Volusion & Magento.

Recapture FAQs

  • How long does it take to set up Recapture?
    Recapture can be installed and configured in less than 5 minutes for most users, thanks to its intuitive extension/app/plugin.
  • What ecommerce platforms does Recapture support?
    Recapture supports Shopify, Magento, WooCommerce, BigCommerce, Easy Digital Downloads, and select WordPress membership plugins.
  • Is a long-term contract required?
    No, Recapture operates on a month-to-month basis without any setup fees or long-term contracts.
  • How does Recapture’s pricing work?
    Recapture charges based on the revenue recovered through email and SMS for your store, not on total sales volume.
  • How can I contact customer support?
    Support is available via live chat, email, and phone for any assistance needed.

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