Resolve247 favicon Resolve247 vs ResolveAI favicon ResolveAI

Resolve247

Resolve247 transforms customer support operations through innovative AI-powered solutions that seamlessly integrate with existing workflows. The platform offers two main tools: an AI chatbot providing 24/7 instant customer support and ResponseAssistant that automatically drafts responses in existing inboxes.

The solution stands out with its anti-hallucination guarantee and ability to maintain consistency in communication by writing in the company's tone of voice. The platform is designed to work alongside existing ticketing systems, requiring minimal setup effort while maximizing support team efficiency and customer satisfaction.

ResolveAI

ResolveAI is a comprehensive AI chatbot platform that enables businesses to create and deploy custom AI assistants without any coding requirements. The platform allows seamless integration with various data sources, including website pages, documents, and Google Drive, to train AI chatbots that accurately represent your business.

The service offers multiple integration options across popular platforms such as WhatsApp, Facebook Messenger, and Slack, with features including human takeover capabilities, multilingual support, and automated meeting scheduling. The platform utilizes both ChatGPT 3.5 and 4.0 technologies to provide intelligent, context-aware responses while maintaining brand consistency through customizable AI personas.

Resolve247

Pricing

Free Trial

ResolveAI

Pricing

Freemium
From 9$

Resolve247

Features

  • 24/7 Customer Support: Automated responses available round the clock
  • Anti-hallucination Guarantee: Ensures accurate and reliable responses
  • Quick Setup: Implementation in minutes with minimal technical requirements
  • Custom Voice Integration: Writes responses in company's tone of voice
  • Existing System Integration: Works with current ticketing systems
  • Multi-source Knowledge Base: Uses data from all company sites
  • Automated Response Drafting: Prepares responses automatically in inbox
  • Flexible Implementation: Start with one tool and scale as needed

ResolveAI

Features

  • Custom AI Training: Train chatbots with business-specific data from multiple sources
  • Multi-platform Integration: Compatible with WhatsApp, Messenger, Slack, and website widgets
  • Human Takeover: Seamless transition from AI to human support when needed
  • Booking Assistant: Automated meeting and appointment scheduling
  • Multilingual Support: Communication in any language
  • Real-time Monitoring: Track and analyze chatbot performances
  • Customizable Persona: Adjust AI personality to match brand voice
  • API Tools Integration: Remote data lookups and conversation triggers

Resolve247

Use cases

  • 24/7 customer support automation
  • Reducing support ticket volume
  • Accelerating response times to customer inquiries
  • Streamlining customer service operations
  • Managing high volume customer support
  • Automating repetitive support tasks
  • Enhancing support team efficiency

ResolveAI

Use cases

  • 24/7 Customer Support
  • Lead Generation and Qualification
  • Pre-sale Question Handling
  • Meeting Scheduling
  • Email Collection
  • Knowledge Base Management
  • Support Ticket Management
  • Multilingual Customer Service

Resolve247

FAQs

  • How much effort is it to get started?
    Implementation is simple with one line of code for the AI chatbot and just an API key for Help Scout account integration with ResponseAssistant. The tools work alongside existing workflows with no need to change current systems.
    Can I have help getting started?
    Yes, support is available through the chat widget's 'Contact a Human' button or via email at hello@resolve247.ai. They offer assistance through screen-sharing, email, or other preferred methods.
    How do I use multiple Resolve247 tools?
    It's recommended to start with ResponseAssistant as the data required for the AI Chatbot is included in that process. The knowledgebase is shared across tools, eliminating the need for repeated setup.

ResolveAI

FAQs

  • What are AI agents?
    AI agents are personal assistants powered by conversational AI that perform tasks based on written instructions. They can automate tasks like customer support, lead generation/qualification, and building searchable knowledge bases.
    How are the AI agents trained?
    AI agents are trained through direct training prompts and various data sources such as website URLs, documents, and FAQ content, allowing them to provide accurate responses based on specific business information.
    What if someone wants to speak to a real human?
    Customers can request to speak with a human, triggering an alert to team members. The chat can be transferred between AI agents and human team members as needed.
    Do you offer a free trial?
    Yes, ResolveAI offers a 10-day free trial with full access to all features to try before buying.

Resolve247

Uptime Monitor

Average Uptime

100%

Average Response Time

649.75 ms

Last 30 Days

ResolveAI

Uptime Monitor

Average Uptime

100%

Average Response Time

151 ms

Last 30 Days

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