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Pluspoint

Pluspoint provides an AI-driven solution tailored for multi-location businesses seeking to improve their online presence and customer engagement. It assists companies in managing their local profiles across various platforms, ensuring consistent visibility and attracting potential customers. The platform also focuses on building credibility by centralizing the management of customer reviews from multiple sources.

Through its unified system, Pluspoint enables businesses to handle omnichannel customer conversations efficiently from a single inbox. It facilitates social media content management across different channels and allows for the creation of targeted micro-sites to connect with customers. Furthermore, Pluspoint incorporates tools for gathering customer feedback via surveys, executing marketing campaigns, and analyzing performance through metrics like NPS, keyword trends, and sentiment analysis, leveraging AI to optimize these processes.

myPresences

This platform provides a comprehensive suite of tools designed to enhance a business's online visibility and reputation. It enables users to manage their business listings across numerous online services, ensuring accuracy and optimizing for better search performance and customer conversion. The system facilitates centralized management of customer reviews from various platforms, incorporating AI for generating summaries and responses, and includes tools to actively solicit new reviews.

Additionally, it offers integrated social media management, allowing users to post and schedule content across channels like Facebook, Google, Instagram, Twitter, and LinkedIn from a single interface. The platform includes features for monitoring search engine rankings on Google and Bing, specifically tracking how a Google Business Profile performs in local searches. Performance analytics provide insights into online metrics, benchmarked against competitors, while social proof features automatically showcase positive reviews on the user's website and social media.

Pricing

Pluspoint Pricing

Free Trial
From $39

Pluspoint offers Free Trial pricing with plans starting from $39 per month .

myPresences Pricing

Free Trial
From $15

myPresences offers Free Trial pricing with plans starting from $15 per month .

Features

Pluspoint

  • Listings Management: Manage local profiles for increased online visibility.
  • Review Management: Build credibility through multi-platform review management and monitoring.
  • Unified Inbox: Engage customers via omnichannel conversations from a single platform.
  • Social Posting: Manage content on social media platforms from a unified dashboard.
  • Micro-sites: Boost customer connection with targeted micro-sites.
  • Surveys: Collect feedback to enhance customer experience.
  • Campaigns: Execute tailored marketing campaigns for customer engagement.
  • Analytics: Unlock growth with NPS, keyword, and sentiment insights.
  • Pluspoint AI: Leverage AI for optimizing customer experience and reputation.
  • Automatic Replies: Automate responses to reviews.
  • Live-chat: Engage with website visitors in real-time.
  • Sentiment Analysis: Analyze customer feedback sentiment.
  • Review Generation: Tools to encourage customers to leave reviews.

myPresences

  • Listing Management: Manage and sync business listings across numerous online services.
  • Review Management: Monitor, manage, and respond to reviews from hundreds of sites.
  • AI Review Responses: Utilize AI to generate responses to customer reviews.
  • AI Review Summaries: Get AI-generated summaries of customer reviews.
  • Social Media Management: Post and schedule content to multiple social channels (Facebook, Google, Instagram, Twitter, LinkedIn).
  • Search Rank Monitoring: Track business rankings on Google, Bing, and Google Maps.
  • Google Business Profile Optimization: Tools to manage and enhance Google Business Profile performance.
  • Social Proof Automation: Automatically showcase best reviews on websites and social media.
  • Performance Analytics: Monitor online performance and benchmark against competitors.
  • AI Content Generation: Use AI to create social posts and business descriptions.

Use Cases

Pluspoint Use Cases

  • Improving online reputation for businesses with multiple locations.
  • Managing customer reviews across various platforms.
  • Centralizing customer communication from different channels.
  • Increasing local SEO rankings and online visibility.
  • Scheduling and managing social media content.
  • Gathering customer feedback through surveys.
  • Running targeted marketing campaigns.
  • Analyzing customer sentiment and Net Promoter Score (NPS).
  • Enhancing customer retention through targeted campaigns.
  • Streamlining communication for automotive dealerships and service centers.
  • Managing patient reviews and communication for healthcare practices.
  • Boosting visibility for real estate listings.
  • Improving online presence for retail stores.
  • Managing reputation for restaurants and cafes.
  • Centralizing guest communication for hotels.

myPresences Use Cases

  • Improving local SEO and online visibility.
  • Managing online reputation across multiple review sites.
  • Streamlining social media marketing efforts.
  • Monitoring competitor performance online.
  • Enhancing customer engagement through review responses.
  • Generating positive reviews and leveraging them as social proof.
  • Optimizing Google Business Profile for better local search results.
  • Managing online presence for multi-location businesses.

FAQs

Pluspoint FAQs

  • Can I change my subscription plan later?
    Yes, you can upgrade or downgrade your Pluspoint plan at any time based on your business requirements.
  • Are there any setup fees involved?
    The Starter and Professional plans do not have setup fees. However, the Custom Plan might include a one-time setup fee depending on the level of customization required.
  • What customer support options are available?
    All plans include customer support through email and live chat. The Custom Plan adds a Dedicated Customer Success Team.
  • What is the cancellation policy?
    You can cancel your subscription at any time. The cancellation will become effective at the end of your current billing period. Please note that refunds are not provided for monthly or annual subscriptions.
  • Are discounts available for annual billing?
    Yes, Pluspoint offers a discount for annual subscriptions, providing 2 months free when you pay annually. Contact the sales team for further details.

myPresences FAQs

  • Do I need a credit card to sign up for the free trial?
    No, you can start your free 14-day trial without entering card details. Payment details are only required when you decide to start a paid plan.
  • Can I cancel my subscription at any time?
    Yes, you can cancel your account at any time by contacting support. You will not be billed from the next billing period.
  • Are there long-term contracts?
    No, myPresences does not have contracts. Billing is done monthly or yearly based on your chosen plan.
  • Is it possible to change my plan later?
    Yes, you can upgrade or downgrade your plan whenever you like.
  • Are there discounts available?
    Yes, a 16% discount (equivalent to 2 months free) is offered on yearly plans. Occasional discounts may be listed on the pricing page. Volume discounts are automatically applied as more locations are added.

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