Inya.ai VS ZyndraAI

Inya.ai Pricing

ZyndraAI Pricing

Inya.ai

• No-Code Platform: Build, customize, and deploy GenAI agents without requiring coding expertise.
• Customizable Agents: Tailor agents using a selection of models and diverse pre-built templates.
• Multilingual Support: Engage users in over 10 Indic and 15 Global languages.
• Voice & Chat Testing: Evaluate agent performance through web-based interactions and direct phone calls.
• System Integrations: Connect seamlessly with existing voice, chat, CRM, and ticketing systems.
• High Security Standards: Compliant with SOC 2 (Type II), SOC 3, ISO, HIPAA, PCI DSS, and GDPR.
• GenAI Voice Automation: Utilizes advanced AI for natural, human-like voice interactions.

ZyndraAI

• No-Code Bot Builder: Allows users to create custom AI chatbots without programming skills.
• Custom LLM Training: Trains AI models on company-specific data for accurate, relevant responses.
• Multilingual Support: Handles customer dialogues in over 90 languages automatically.
• Live Chat Integration: Lets human agents seamlessly take over conversations in real time.
• Omni-Channel Connectivity: Supports web, WhatsApp, Instagram, Messenger, and more.
• Analytics Dashboard: Provides in-depth insights with real-time performance metrics and reports.
• Continuous AI Learning: Improves responses by learning from every customer interaction.
• Flexible Integrations: Connects easily to popular apps via native integrations, Zapier, or REST API.

Inya.ai Use Cases

• Assisting e-commerce customers with browsing, order status checks, and FAQs.
• Providing secure voice banking services for balance inquiries, transactions, and loan information.
• Supporting healthcare patients with appointment scheduling, reminders, and accessing health information.
• Offering helpline support in multiple Indic and Global languages.
• Generating and qualifying leads for sales teams.
• Handling HR queries, leave requests, and assisting with interviews.
• Managing customer service tasks like bookings and inquiries.
• Supporting sales activities with product information, pricing details, and order processing.
• Providing technical support and troubleshooting assistance.
• Collecting customer feedback and conducting surveys automatically.

ZyndraAI Use Cases

• Automated customer support for enterprises across multiple channels
• Building a multilingual AI helpdesk for diverse global audiences
• Continuous improvement of customer engagement through AI-driven analytics
• Chatbot deployment in e-commerce for faster lead generation and sales support
• Reducing manual workload by handing common queries to AI assistants
• Optimizing customer journey by analyzing conversation data

Inya.ai FAQs

• What is Inya.ai and how does it work?

  Inya.ai is an Agentic AI platform that enables automated, human-like conversations through GenAI-powered agents. It works by processing and responding to interactions for various business functions like customer service, sales support, HR operations, technical assistance, and lead generation.
• What languages are supported?

  Inya.ai supports over 10 Indic and 15 Global languages, including Hindi, Kannada, Telugu, and others.
• Can the agent be customized for specific business needs?

  Yes, the agents can be extensively customized to support various functions, including customer service, sales support, HR processes, technical support, lead generation, and feedback collection.
• Is Inya.ai suitable for small businesses as well as large enterprises?

  Yes, the platform is designed to be scalable and adaptable, making it suitable for both small businesses and large enterprises with customization options for different requirements.
• How secure is the platform in handling sensitive data?

  The platform employs comprehensive security measures, including end-to-end encryption, compliance with data protection regulations like GDPR, secure authentication protocols, regular security audits, data privacy controls, and secure cloud storage.

ZyndraAI FAQs

• Does ZyndraAI support integration with third-party applications?

  Yes, ZyndraAI supports native integrations and can also be connected to thousands of apps and systems via Zapier or through REST API.
• Can human agents intervene in AI conversations?

  Yes, live agents can seamlessly take over any ongoing conversation handled by the AI through ZyndraAI's live chat integration.
• How does ZyndraAI learn and improve over time?

  ZyndraAI continuously analyzes and learns from past and ongoing conversations to enhance its responses and efficiency.
• What is required to start using ZyndraAI?

  Users can get started with a free 14-day trial, and no credit card is needed to begin testing the platform.