Inline Help vs ChatHelp AI Detailed comparison features, price

Inline Help

Inline Help is a Software as a Service (SaaS) platform designed to revolutionize customer support through proactive, in-app assistance. By integrating directly into your application, Inline Help provides users with real-time, contextual help, enhancing the overall user experience and streamlining support processes.

The platform leverages AI to power features including "Explain This" for contextual insights, Tooltips for instant clarity, and a Chatbot for immediate, accurate responses to user queries. Inline Help supports multiple languages, ensuring precise interactions across a global user base. The service is trusted by over 500 companies worldwide and maintains rigorous security standards, including ISO 27001 certification.

ChatHelp AI

ChatHelp AI is a comprehensive platform designed to streamline various tasks across business, work, and study environments. It offers an integrated AI toolbox that leverages the latest AI models, including OpenAI GPT-4o, Claude, Llama, Mistral, and Gemini. The platform allows users to bring their own AI API keys, promoting cost-effectiveness and flexibility.

A core offering of the service is its customizable AI customer support chat widget, easily integrable into websites with a single line of code. This widget can be trained with website data and other documentation, enabling it to interact with potential customers 24/7, answer questions, and collect leads. The platform also supports multiple languages and ensures data security through encryption.

Inline Help

Pricing

Paid

From 97$

ChatHelp AI

Pricing

Freemium

From 19$

Inline Help

Features

Explain This: Provides instant insights by tapping on any part of the website.
Tooltips: Offers AI-powered, no-code tooltips for on-the-spot information.
Chatbot: Delivers instant and accurate responses to user queries.
Widget: Centralizes all support tools, including Explain This and ticket submission.
Knowledge Base: Provides a contextually relevant knowledge repository at the user's fingertips.
Ticket Form: Enables seamless, in-app issue reporting.

ChatHelp AI

Features

AI Customer Support Chat Widget: Customizable chatbot trained on your website data and documentation, capable of 24/7 interaction and lead capture.
100+ AI Tools & Agents: Diverse tools for various business, work, and study needs, including AI writing, image generation, and data analysis.
Multiple AI Model Support: Powered by leading AI models like OpenAI GPT-4o, Claude, Llama, Mistral, and Gemini.
Bring Your Own AI API Keys: Users can utilize their own API keys for cost-effective and flexible AI usage.
Data Integrations: Supports various data sources, including PDFs, documents, spreadsheets, and website scraping.
Multilingual Support: Offers customer support and query understanding in over 175 languages.
Data Security: Employs encryption to protect business files and data during AI training and operation.

Inline Help

Use cases

Boosting product adoption
Reducing support ticket volume
Providing 24/7 customer support
Enhancing user experience with contextual help
Streamlining the user journey
Simplifying in-app issue reporting

ChatHelp AI

Use cases

Customer support automation via website chat widget
Lead generation through chat widget interactions
Internal knowledge base creation and sharing
Employee training and onboarding
Work and research process improvement
Content creation and management
Business reviews analysis

Inline Help

FAQs

What is a Site?

One Site is sufficient to represent your application, accommodating a multi-tenant setup across multiple domains, like aaa.example.com and bbb.example.com. This allows you to embed Inline Help across these domains with a single, unified knowledge base that fits your product's needs.

What security measures are in place?

At Inline Manual, we prioritize security above all. Our company is ISO 27001 certified, reflecting our commitment to maintaining the highest standards of data security and management. With a decade of experience serving Fortune 500 companies, we ensure robust security protocols are in place to safeguard your data, offering the same level of trust and reliability that has made us a preferred choice for leading global enterprises.

Who Built Inline Help and Why?

Inline Help was created by the team at Inline Manual, a company dedicated to enhancing user experiences in software applications. The development was driven by a commitment to provide immediate, contextual assistance within applications, with the goal of improving user engagement, minimizing learning curves, and streamlining the user journey.

ChatHelp AI

FAQs

How is this Software different from others in market?

AI-powered website chat is a fairly new emerging technology, that has been around just from early 2023. Yes, there are competing solutions, but all of them place a lot of limitations in their subscription plans. We are giving a full access to our Platform - and offer flexible upgrade options based on Storage usage only.

Can we use our own OpenAI API keys?

Yes, we place no limitations on Chat queries/interactions, exactly because we give full control over OpenAI key usage. You can also use your own Antropic Claude & Google Gemini API keys.

What payment method do you support?

We support Credit Card payments for a Monthly & Yearly subscription plans, via Stripe Payment gateway.

How do you provide support?

We provide full setup support, for all subscribers, via Discord Community chat & remote connection services as AnyDesk, Zoom, or TeamViewer if necessary.

Do you provide any moneyback guarantee?

Please cancel your subscription within a 14-day free trial period, if you feel like our product does not meet your requirements. After the Trial period subscription charge is non-refundable, and can only be cancelled.