HelperHat vs automatic.chat Detailed comparison features, price

HelperHat

HelperHat is an innovative AI-powered customer support solution that transforms how businesses handle customer inquiries. By leveraging advanced AI models including GPT, Claude, and Gemini, it provides instant, accurate, and human-like responses to customer questions 24/7, while seamlessly integrating with existing website infrastructure through a simple one-line code installation.

The platform automatically learns from your website's content to provide accurate responses, features granular AI analytics for performance tracking, and includes sophisticated spam filtering. HelperHat offers unlimited team member access, unrestricted device usage, and comprehensive customer satisfaction analysis, all while maintaining high security standards and ensuring cost-effective operation.

automatic.chat

automatic.chat offers a highly accurate AI chatbot solution designed to enhance customer support. The platform leverages OpenAI's GPT-4 technology, allowing the chatbot to learn from various data sources, including websites, PDFs, Google Docs, and Notion.

The chatbot delivers instant responses, comprehensive analytics, and customizable branding options. With secure data storage and multilingual support, it ensures a smooth and efficient user experience, reducing the time spent on repetitive inquiries.

HelperHat

Pricing

Freemium

From 20$

automatic.chat

Pricing

Freemium

HelperHat

Features

24/7 Availability: AI-powered support even after business hours
Easy Installation: One-line code implementation
Automatic Learning: Self-learns from website content
Unlimited Team Access: No per-seat pricing limitations
AI Analytics: Detailed insights for every conversation
Multi-platform Support: Available on Web, iOS, and Android
Fast Response Time: 1-2 seconds AI response time
Spam Protection: AI-powered automatic spam filtering

automatic.chat

Features

Lightning Fast: Instant responses to customer inquiries.
Analytics and Reports: Tools to monitor chatbot performance and make data-driven decisions.
Customizable: Fully customizable with branding, colors, and design elements.
Chat Logs: Access to records of chatbot interactions.
Multilingual: Supports multiple languages for wider audience reach.
Encrypted and Secure: Industry-leading data privacy and security policies.

HelperHat

Use cases

Customer inquiry automation
After-hours support coverage
Technical support assistance
Product information delivery
FAQs handling
Customer service cost reduction
Website visitor engagement
Support team augmentation

automatic.chat

Use cases

Handling repetitive customer inquiries
Providing instant customer support
Creating chat-based interactive experiences
Analyzing customer interactions to improve service
Training a chatbot on diverse data sources

HelperHat

FAQs

What exactly is an AI Message on HelperHat?

An AI Message is a message response generated by HelperHat's AI-powered system when responding to customer inquiries. These are only counted when the AI system sends a reply to a customer's inquiry or when a team member has marked their conversation as 'done'.

How is billing handled for additional AI messages?

When you exceed your 1,000 AI messages, a charge of $5 per 100 additional messages is automatically added, billed on the next cycle. Additional messages are always rounded up to the nearest 100.

Do unused AI messages roll over to the next month?

No, unused AI messages do not roll over to the next billing period. The Total AI Messages count is reset at the start of each billing cycle.

automatic.chat

FAQs

What AI technology do you use?

We use OpenAI's GPT-4, the most powerful AI model in the world.

How fast are the response times?

The chatbot begins immediately answering the user's question within 6 seconds

What data do you store?

As a summary, We store basic profile information, public website data, as well as any other data that you upload to our servers for training. We also store the chat history between the user and the chatbot for you to see. For more information, please see our privacy policy.

Can I customize the chatbot to match my website?

Yes, you can fully customize the chatbot to match your branding, including colors, fonts, and logo.

Does this work in my language?

Yes, the underlying technology ChatGPT supports multiple languages, enabling your chatbot to converse with visitors in their preferred language.