Hello24 vs Libromi Detailed comparison features, price

Hello24

Hello24 is a comprehensive WhatsApp commerce platform that integrates artificial intelligence to transform business communications and sales. As an official Meta Tech Partner, the platform enables businesses to create sophisticated WhatsApp shops, implement automated marketing campaigns, and provide round-the-clock customer support through conversational AI.

The platform features a robust suite of tools including checkout-on-chat functionality, automated order notifications, customer segmentation, and analytics. With pre-built e-commerce conversational flows and integration capabilities with popular platforms like Shopify and WooCommerce, Hello24 enables businesses to leverage WhatsApp as a powerful commerce channel.

Libromi

Libromi delivers an enterprise-grade WhatsApp business solution that enables companies to automate customer interactions and streamline sales processes. The platform combines advanced features including a no-code chatbot builder, native eCommerce integration, and multi-agent team inbox management.

The solution stands out with its GPT-4 powered AI assistant capabilities, official WhatsApp Business API integration, and comprehensive eCommerce features that support major platforms like Shopify and WooCommerce. Businesses can leverage automated checkout processes, abandoned cart recovery, and bulk messaging while maintaining personalized customer interactions through a unified dashboard.

Hello24

Pricing

Paid

From 40$

Libromi

Pricing

Paid

From 50$

Hello24

Features

WhatsApp Shop: Complete e-commerce functionality within WhatsApp
AI Chatbot: 24/7 automated customer support and engagement
Payment Integration: 2-click payment processing on chat
Marketing Automation: Targeted campaigns and customer segmentation
Cart Recovery: Automated abandoned cart recovery system
Multi-platform Integration: Connected with Shopify, WooCommerce, Zoho CRM
Analytics Dashboard: Comprehensive performance tracking and insights
Multilingual Support: Chatbot functionality in multiple languages

Libromi

Features

No-Code Chatbot Builder: Drag and drop interface for creating advanced WhatsApp chatbots
Native eCommerce: Complete shopping experience within WhatsApp with major platform integrations
Team Inbox: Multi-agent system for managing customer communications
GPT-4 AI Integration: Advanced AI-powered customer interactions
Official API Integration: Enterprise-grade WhatsApp Business API access
Bulk Messaging: Mass communication capabilities with tracking
Payment Processing: Integrated checkout system for eCommerce
Multi-Platform Integration: Compatible with Shopify, WooCommerce, and custom solutions

Hello24

Use cases

E-commerce sales through WhatsApp
Automated customer support
Marketing campaign management
Lead generation and qualification
Order and shipment tracking
Cart abandonment recovery
Customer engagement automation
Sales funnel optimization

Libromi

Use cases

Customer support automation
eCommerce sales and marketing
Order processing and tracking
Lead generation and qualification
Appointment booking and scheduling
Product catalogs and showcasing
Abandoned cart recovery
Team collaboration for customer service

Hello24

FAQs

What security measures does Hello24 implement?

Hello24 implements enterprise-grade security including ISO 27001:2013 certification, SHA-256 encrypted HTTPS, AES-256 storage encryption, and robust access controls.

What integrations does Hello24 support?

Hello24 integrates with Shopify, WooCommerce, Zoho CRM, and Google Sheets, allowing for seamless connection with existing business tools.

How many agent logins are supported in different plans?

The Growth plan supports up to 8 agent logins, the Pro plan supports up to 15 agent logins, and the Enterprise plan offers custom number of agent logins.

What languages does the chatbot support?

Hello24 offers multilingual chatbot functionality, allowing businesses to communicate with customers in multiple languages.

Libromi

FAQs

What is a user agent in the pricing plans?

A user agent is a customer service representative or individual who operates the chatbot and communicates with customers. Conversations can be assigned to multiple agents like a tele calling system.

Is there any monthly free limit for the usage?

Yes, the first 1,000 conversations each month are free per WhatsApp Business account (WABA). This applies to both user and business-initiated conversations.

What is the WhatsApp eCommerce bot?

It's a specialized chatbot integrated with WhatsApp catalog that enables fully automated e-commerce processes from ordering to payment, with features like delivery slots, locations, and order follow-up.