ChatShape vs ChatbotGen Detailed comparison features, price

ChatShape

ChatShape revolutionizes customer interaction by allowing businesses to create intelligent chatbots trained specifically on their website content. Through a simple crawling process, the platform automatically extracts and processes website information to generate a customized AI assistant that seamlessly integrates with any website.

The platform offers comprehensive customization options, including branding elements and conversation tone adjustments, while providing robust features such as lead collection, analytics tracking, and multi-source training capabilities. With support for both website crawling and PDF document processing, ChatShape delivers a versatile solution for businesses seeking to automate customer support and enhance visitor engagement.

ChatbotGen

ChatbotGen is a comprehensive chatbot building platform that leverages GPT-4 technology to create intelligent, customizable chatbots. The platform enables users to import data from various sources, including documents and websites, while offering seamless integration with multiple communication channels such as Telegram, WhatsApp, and website widgets.

The platform stands out with its robust customization capabilities, allowing users to tailor both the chatbot's behavior and appearance to match their brand identity. With features like team collaboration, custom form creation for lead generation, and multi-language support, ChatbotGen provides a complete solution for businesses seeking to automate and enhance their customer interactions.

ChatShape

Pricing

Freemium

From 19$

ChatbotGen

Pricing

Freemium

From 42$

ChatShape

Features

24/7 Customer Support: Instant automated responses to customer queries
Lead Generation: Automated email collection and lead tracking system
Customization: Adjustable branding, colors, and conversation tone
Analytics Dashboard: Comprehensive message tracking and performance metrics
Multi-source Training: Support for website content and PDF documents
Export Capability: CSV export for collected leads and conversation data
Geographic Tracking: Location tracking for lead generation
Prompt Customization: Adjustable AI instructions and start messages

ChatbotGen

Features

Data Integration: Import knowledge from websites, documents, and custom Q&As
Multi-Channel Support: Integration with Website, Telegram, and WhatsApp
Customization: Brand-specific appearance and behavior settings
Team Collaboration: Multiple team members can edit and review conversations
Lead Generation: Custom form builder for capturing leads
Multi-Language Support: Compatibility with 95 languages
Analytics: Conversation review and response optimization

ChatShape

Use cases

Automated customer support
Lead collection and qualification
Website visitor engagement
FAQ automation
Customer service scaling
Sales conversion optimization
Document-based customer assistance
24/7 business availability

ChatbotGen

Use cases

Real Estate Customer Service
Educational Institute Support
Insurance Information Management
E-commerce Customer Assistance
Lead Generation
Customer Support Automation
Knowledge Base Management

ChatShape

FAQs

What is the maximum number of sources for bot creation?

The maximum number of web sources depends on your subscription plan, with limitations based on the text character count from each source.

Can I add custom data beyond website scraping?

Yes, you can add custom data through the prompt settings, add additional web pages to sources, or contact for custom data source integration.

Does the chatbot work with PDF files?

Yes, you can upload multiple PDF files to create a chatbot from your work documents.

What information is available for collected leads?

The system provides lead information including email, country of origin, and conversation history, which can be exported to CSV.

ChatbotGen

FAQs

What languages does ChatbotGen support?

ChatbotGen supports approximately 95 languages. Users can provide training data in any language, and the chatbot will be able to answer questions in any language.

What technology does ChatbotGen use?

ChatbotGen uses GPT-4, the state-of-the-art language model developed by OpenAI, to generate intelligent and contextually aware responses.

How can I provide information for my chatbot?

You can upload files, link to your website, add common questions and answers, and edit previous chatbot answers.