ChatInsight vs AI Chatbot Support Detailed comparison features, price

ChatInsight

ChatInsight delivers a sophisticated AI-powered chatbot solution that adapts to specific, categorized knowledge from various sources including URLs, text, and markdown files. The platform enables businesses to manage knowledge from different teams while optimizing input data for custom training, creating a seamless support experience.

The platform features intelligent, context-aware conversational capabilities with intent recognition, offering human-like interactions across multiple languages without manual configuration. With robust security measures and easy integration options, ChatInsight serves as a tireless team member that continuously learns and enhances productivity while maintaining data privacy and protection.

AI Chatbot Support

AI Chatbot Support delivers a sophisticated customer service solution that integrates autonomous AI chatbots with live chat functionality. The platform enables businesses to provide 24/7 customer support across websites, social media channels, and popular messaging apps through a unified dashboard system.

The system features an AI-powered Chat Management System (CMS) that learns from website content, customer interactions, and uploaded materials to provide accurate, personalized responses. With customizable white-label widgets, multi-language support, and advanced AI tools for agents, it streamlines customer service operations while maintaining brand consistency and security.

ChatInsight

Pricing

Freemium

AI Chatbot Support

Pricing

Paid

From 40$

ChatInsight

Features

Custom Knowledge Base: Adapt to specific categorized knowledge from various sources
Multilingual Support: Automatic understanding and response in multiple languages
Context-Aware Conversations: Intelligent interactions with intent recognition
Data Security: Private data storage with no third-party AI model training
Easy Integration: Embed via URL, iFrame, or floating window
Codeless Implementation: No technical expertise required for deployment
24/7 Availability: Continuous support for unlimited conversations
Analytics: Real-time updates and performance tracking

AI Chatbot Support

Features

Autonomous AI Chatbots: Private AI trained on business content and conversations
Multi-Platform Integration: Connects with websites, social media, and messaging apps
Customizable Chat Widgets: White-label branding with custom colors and logos
AI-Powered Agent Tools: Smart replies, spelling correction, and message rewriting
Comprehensive CMS Dashboard: Customer insights and interaction management
Automatic Translation: Multi-language support for voice and text
Security: Private data encryption and secure storage
OpenAI Integration: Compatible with various OpenAI models

ChatInsight

Use cases

Employee onboarding and training
Customer support automation
IT helpdesk assistance
Marketing content delivery
Sales process optimization
Digital business card management
Internal knowledge management
Global customer service

AI Chatbot Support

Use cases

24/7 Customer Support
Social Media Customer Service
Website Chat Support
Multi-channel Customer Communication
Lead Generation
Customer Inquiry Management
Automated Customer Service
Brand Communication

ChatInsight

FAQs

What are credits and how do they work?

Credits measure query usage and vary with the GPT model used. GPT-4o mini queries consume 1 credit, while GPT-4o queries consume 10 credits. Credit consumption can be monitored in the Admin Console.

Is my data safe and where is it stored?

Data is securely stored on Sand Studio's servers hosted on AWS, with features including firewalls, data encryption, and DDoS mitigation. Data is not shared with OpenAI or used for ML training.

What payment methods are supported?

ChatInsight accepts all major credit cards, debit cards, and PayPal, with 3D secure authentication for payment protection.

AI Chatbot Support

FAQs

Does the AI chatbot understand multiple languages?

Yes, the AI chatbot has automatic translation capabilities and can understand voice and text messages in multiple languages, translating and answering autonomously in the customer's language.

Is AI Chatbot Support secure?

Yes, the platform is committed to data privacy and security, using industry-accepted encryption standards with AES and tested security protocols. Data is not shared with third parties.

Can I use AI Chatbot Support with my own OpenAI API?

Yes, an OpenAI API is required to use AI Chatbot Support. Users need to obtain an API key from OpenAI and input it in the AI Settings within their account.

ChatInsight