Chathero vs Chatness Detailed comparison features, price

Chathero

Chathero delivers a sophisticated AI-driven communication platform that transforms website content and documents into intelligent chatbots. The platform excels in providing smooth AI responses for every chat query while maintaining a unified inbox for streamlined conversation management.

Operating from Germany with full GDPR compliance, this no-code platform enables businesses to implement advanced customer engagement solutions across multiple channels, including WhatsApp Business and websites. The system intelligently handles complex inquiries by seamlessly transitioning between AI-powered responses and live chat support when necessary.

Chatness

Chatness delivers a lightweight yet powerful chatbot solution designed to enhance customer service operations while reducing operational costs. The platform features a compact widget (under 150kb) that seamlessly integrates with any website or application through a global CDN infrastructure.

The solution offers comprehensive functionality including anonymous and authenticated user support, lead collection, automated support escalation, and extensive branding customization options. With its robust feature set, businesses can efficiently manage customer interactions while maintaining full control over their communication workflow.

Chathero

Pricing

Freemium

From 39$

Chatness

Pricing

Free Trial

Chathero

Features

LLM Integration: Advanced language model integration for natural conversations
Omnichannel Support: Unified communication across website and WhatsApp Business
No-Code Platform: Easy drag-and-drop chatflow builder requiring no technical expertise
AI Knowledge Base: Customizable AI training with expandable storage capacity
Multi-Channel Inbox: Centralized management of all customer conversations
WhatsApp Integration: Direct messaging and broadcast capabilities
Live Chat Handoff: Seamless transition from AI to human support for complex queries
GDPR Compliance: German-hosted platform ensuring data protection

Chatness

Features

Lightweight Integration: Less than 150kb widget size with global CDN hosting
User Management: Supports both anonymous and authenticated users
Lead Generation: Automatic lead and contact collection
File Handling: Support for images, videos and document uploads
Analytics: User feedback and statistical tracking
Custom Authentication: RESTful API and SDKs available
Branding Options: Comprehensive customization features
Multi-Platform Integration: Connects with Discord, WhatsApp, Facebook Messenger, and Google Calendar

Chathero

Use cases

Lead generation and qualification
Customer support automation
Sales promotion and product recommendations
Appointment booking management
FAQ automation
Customer feedback collection
E-commerce sales support
Real-time customer engagement

Chatness

Use cases

Customer Support Automation
Lead Generation
Sales Process Automation
Marketing Campaign Management
User Engagement
Support Ticket Management
Customer Data Collection

Chathero

FAQs

How many users can use my chatbot?

There is no limit. If the chatbot is embedded on a publicly accessible website, every visitor can use it.

How do AI message credits work?

One AI response with ChatGPT-3.5 Turbo costs 1 message credit, while ChatGPT-4 Turbo costs 10 message credits. The difference is due to OpenAI's pricing structure.

Will unused AI message credits carry over to the next month?

No, unused AI message credits expire at the end of the month.

Chatness

FAQs

What platforms can Chatness integrate with?

Chatness integrates with Discord, Facebook Messenger, WhatsApp, and Google Calendar, along with any website or application.

How secure is the Chatness widget?

The widget is hosted on a global CDN and supports custom authentication through RESTful API and SDKs, ensuring secure communication.

Can I customize the appearance of the chat widget?

Yes, Chatness offers a comprehensive set of branding customization options to match your website's look and feel.