Brightcall vs Retell AI Detailed comparison features, price

Brightcall

Brightcall revolutionizes business communication with its advanced AI Voice technology. The platform features an AI Agent system capable of handling cold calls, lead management, and customer support with remarkably human-like interactions, operating around the clock without the limitations of human staff.

The platform integrates seamlessly with over 1000 business tools and CRM systems, including Salesforce, HubSpot, and Pipedrive. It offers sophisticated features like Speed To Lead™ for instant lead response and Multi Line Dialer™ for enhanced sales productivity, helping businesses streamline their communication processes and increase conversion rates.

Retell AI

Retell AI offers a comprehensive solution for businesses looking to revolutionize their call operations. The platform empowers users to seamlessly create, rigorously test, efficiently deploy, and continuously monitor AI-powered voice agents. This streamlines processes and drives significant improvements in operational efficiency.

Retell AI adheres to the highest industry standards, ensuring compliance with SOC 2 Type 1&2, HIPAA, and GDPR regulations. This commitment to security and compliance instills confidence, allowing businesses to confidently deploy AI voice agents across a range of sensitive applications.

Brightcall

Pricing

Contact for Pricing

Retell AI

Pricing

Usage Based

Brightcall

Features

AI Agent: Trainable AI voice system for calls with human-like interaction
Speed To Lead™: Instant lead response within 1 minute of contact
Multi Line Dialer™: Capability to make 100 calls per hour
Local Caller ID: 4X improved answer rates
CRM Integration: Connects with 1000+ business systems
24/7 Operation: Continuous availability without downtime
Scalable Deployment: Instant multiplication of AI agents

Retell AI

Features

Auto-Sync Knowledge Base: Keeps AI agents updated by syncing with the company's knowledge base.
Call Transfer: Enables warm transfers with handoff messages for seamless agent transitions.
Appointment Booking: Integrates with tools like Cal.com for automated meeting scheduling.
IVR Navigation: Allows agents to navigate IVR systems by pressing digits.
Batch Calling: Sends hundreds of calls simultaneously without concurrency limits.
Branded Call ID: Displays the brand name on outbound calls.
Verified Phone Numbers: Prevents numbers from being marked as spam.
Multilingual Support: Offers support for over 18 languages.

Brightcall

Use cases

Cold calling campaigns
Lead qualification and transfer
Appointment setting
Customer support services
Sales team automation
Lead response management
Inbound call handling
Real estate sales calls

Retell AI

Use cases

Lead Qualification
Customer Support
Receptionists
Dispatch Service
Appointment Setting
Surveys
Debt Collection

Brightcall

FAQs

How does Brightcall's AI Agent sound compared to real humans?

Brightcall's AI Agent is designed to sound remarkably like a real human, making natural conversations possible for cold calls, lead qualification, and customer support.

How many calls can the Multi Line Dialer™ make per hour?

The Multi Line Dialer™ can make up to 100 calls per hour, significantly increasing sales team productivity.

What CRM systems does Brightcall integrate with?

Brightcall integrates with over 1000 systems including popular platforms like Salesforce, HubSpot, Pipedrive, and many others through API connections.

Retell AI

FAQs

How can I create a voice AI agent for my company?

Creating a voice AI agent with Retell is easy! Start by creating an account on the Retell dashboard. Each account comes with 60 minutes of free usage. Once logged in, you can build a voice agent and use our custom tools to integrate it with your company’s data seamlessly.

What is the pricing for Retell AI?

Retell AI offers a pay-as-you-go model starting at $0.07 per minute, depending on the selected voice and LLM configurations. We also offer an Enterprise Plan with reduced rates, custom concurrent call options, and premium support.

Can I connect the agent to my existing phone number?

Yes, you can! Retell supports integration with any telephony system through SIP trunking, making it easy to connect your existing phone number.

What resources does my company need to use Retell AI?

You’ll need one engineer to integrate Retell AI with your systems and create a voice AI agent. The initial setup typically takes anywhere from a few hours to a few days. Once the agent is set up, ongoing maintenance can be handled by a product manager or similar team member.

If someone is not talking during the call, will you still charge the fee?

Yes, we calculate the entire length of the call because the speech-to-text module continues to operate throughout.