Big V Telecom vs VirtualPBX Detailed comparison features, price

Big V Telecom

Big V Telecom, headquartered in India, specializes in providing advanced cloud telephony solutions tailored for businesses of all sizes. The company offers a suite of voice-based technologies designed to enhance communication efficiency, customer engagement, and operational scalability. With features such as single virtual numbers, customizable interactive voice response (IVR), call recording, and real-time analytics, businesses can monitor, manage, and optimize their telephonic interactions effortlessly.

Big V Telecom's platform is fully cloud-based, removing the need for hardware investment while supporting seamless CRM integration, insightful analytics, and real-time lead tracking. Their range of services addresses diverse needs, from professional audio profiles and virtual call centers to unique event solutions like cloud-hosted weddings and birthdays. These solutions are engineered to help organizations quantify their marketing ROI, never miss a call, and provide high-quality customer service at scale.

VirtualPBX

VirtualPBX delivers a comprehensive suite of cloud-based communication solutions tailored for small to enterprise-level businesses. Its offerings include VoIP business phone systems, advanced contact center features, SMS and MMS texting services, and secure browser-based protection, enabling users to connect and collaborate efficiently from any location. The platform is focused on improving business communication, enhancing customer satisfaction, and increasing operational flexibility through reliable, scalable services.

With nearly three decades of experience, VirtualPBX includes key features such as call routing with auto attendant, branded caller ID, programmable IVR, detailed analytics, CRM integrations, and real-time dashboards. Customers benefit from 24/7 customer support, customizable pricing plans, and seamless integrations with popular productivity and customer management tools. These capabilities make VirtualPBX an ideal solution for businesses seeking to professionalize their communications and streamline their operations.

Pricing

Big V Telecom Pricing

Contact for Pricing

Big V Telecom offers Contact for Pricing pricing .

VirtualPBX Pricing

Paid

From $10

VirtualPBX offers Paid pricing with plans starting from $10 per month .

Features

Big V Telecom

Single Virtual Number: Centralizes all business communications through one easy-to-remember contact.
Customizable IVR: Allows businesses to automate and personalize caller interactions.
Call Recording: Archives all conversations for quality assurance and training.
Insightful Analytics: Delivers in-depth reporting on call performance, lead generation, and ROI.
Real-Time Monitoring: Enables businesses to track communication activities and missed calls in the moment.
CRM Integration: Supports smart API connectivity for streamlined workflow management.
Ready to Market Solutions: Multiple cloud-based communication tools available without infrastructure setup.
Event-Based Solutions: Specialized cloud telephony for weddings and birthdays.
Lead Tracking: Ensures zero missed call rates and full capture of telephonic leads.

VirtualPBX

Cloud Business Phone: VoIP services with voice, SMS, and call routing
Auto Attendant: Automated call routing to streamline communications
Contact Center: Advanced call center tools with CRM integrations and real-time analytics
VirtualText: Business SMS and MMS capabilities with campaign management
Programmable Voice & IVR: Customizable voice menus and workflows
Branded Caller ID: Present business identity for outbound calls
Integrations & Webhooks: Connects with thousands of productivity and CRM tools
Security & Compliance: Zero-trust browser, real-time monitoring, and detailed reporting
24/7 Customer Support: Round-the-clock assistance for all users
Scalable Plans: Solutions and pricing tailored to businesses of all sizes

Use Cases

Big V Telecom Use Cases

Centralizing customer communication for businesses with multiple locations.
Quantifying advertising ROI through detailed call analytics.
Streamlining admission and inquiry processes in educational institutions.
Facilitating call management and feedback tracking for SMEs.
Enhancing personal branding for professionals with audio profiles.
Supporting multi-channel customer engagement for event organizers.
Managing customer inquiries and service requests in the hospitality sector.
Providing virtual call centers for political campaigns and organizations.

VirtualPBX Use Cases

Implementing a cloud-based phone system for remote or hybrid teams
Running an efficient contact center with advanced analytics and CRM integrations
Managing SMS marketing and communication campaigns for customer engagement
Transitioning from legacy POTS lines to a reliable, compliant VoIP solution
Securing business communications with browser-based zero-trust protection
Automating customer support with programmable IVR and call routing
Scheduling and sending automated text reminders and notifications
Analyzing call data for operational improvements and customer satisfaction