Autocalls.ai vs PolyAI Detailed comparison features, price

Autocalls.ai

Autocalls.ai is an advanced AI voice automation platform that transforms how businesses handle phone communications. The platform enables organizations to create customizable AI voice agents that can manage both inbound and outbound calls across 40+ languages with multiple accent options. The system supports parallel call handling and integrates seamlessly with popular business tools like HubSpot, GoHighLevel, and Zoho.

The platform offers comprehensive features including live calendar integration, real-time system interactions, and detailed analytics. With its no-code interface, businesses can deploy AI voice agents for customer support, appointment scheduling, lead qualification, and sales operations, operating 24/7 with zero waiting time and queue management.

PolyAI

A sophisticated voice AI platform that transforms traditional call centers into efficient, revenue-generating operations. The system excels in handling complex customer inquiries across 12 languages, delivering consistent brand experiences through natural conversations where customers can speak naturally, interrupt, and change topics.

The platform seamlessly integrates with existing technology stacks and can be deployed in six weeks or less, offering real-time analytics and continuous learning capabilities. It has demonstrated significant results for enterprises, including improved customer satisfaction scores, reduced seasonal hiring costs, and substantial revenue generation through extended customer interactions.

Autocalls.ai

Pricing

Paid

From 27$

PolyAI

Pricing

Usage Based

Autocalls.ai

Features

Multi-language Support: 40+ languages with multiple accents and voice options
Parallel Call Handling: Capability to handle 50+ simultaneous calls
No-code Platform: Easy integration with 250+ business tools
Live Calendar Integration: Compatible with GoHighLevel, Calendly, and other scheduling tools
Voice Cloning: Option to clone custom voices for AI agents
Real-time Analytics: Detailed call reports and transcriptions
Human Transfer: Ability to forward calls to human agents when needed
Security Compliance: GDPR and AI EU Act compliant with advanced encryption

PolyAI

Features

Multi-language Support: Handles calls in 12 languages
Natural Conversation: Enables natural speech, interruptions, and topic changes
Real-time Analytics: Provides actionable insights from conversations
Fast Deployment: Custom implementation in six weeks or less
Enterprise Integration: Seamless connection with existing tech stack
24/7 Availability: Round-the-clock customer service coverage
Security Compliance: Enterprise-grade security with industry certifications
Performance Monitoring: Continuous learning and improvement system

Autocalls.ai

Use cases

24/7 Customer Support
Appointment Scheduling and Reminders
Lead Qualification and Sales
Cold Calling Campaigns
Survey and Feedback Collection
Complaint Management
Order Tracking
Appointment Confirmations

PolyAI

Use cases

Account management and authentication
Billing and payment processing
Booking and reservation handling
Customer FAQ resolution
Order management
Technical troubleshooting
Call routing optimization
Customer service automation

Autocalls.ai

FAQs

How does the AI load with my company information?

The AI can be trained using any company documents including website content, internal process documentation (PDF, Word), and additional details provided to experts to ensure correct business-specific responses.

Can I set up automations with your service?

Yes, you can create automations and workflows using the no-code platform similar to Zapier and Make, setting up triggers and actions for natural conversation experiences.

How do I get a phone number from you?

International phone numbers from over 150 countries are available within the platform, and you can also integrate existing phone numbers using SIP from the dashboard.

Is expertise required for quality prompts?

No expertise is needed as templates are provided to help get started, and the AI agents are designed to be flexible with various types of prompts.

PolyAI

FAQs

What industries does PolyAI serve?

PolyAI serves multiple industries including consumer services, financial services, healthcare, hotels, insurance, restaurants, retail, telecom, travel, and utilities.

What is the implementation time for PolyAI?

PolyAI can be designed, integrated, and deployed in six weeks or less.

What level of security does PolyAI offer?

PolyAI provides enterprise-grade security with 24/7 support, compliance certification, and meets requirements for heavily regulated industries.