Answer AI vs ResolveAI Detailed comparison features, price

Answer AI

Leveraging advanced natural language processing, this customer support automation platform delivers sophisticated, brand-aligned conversations that feel natural and authentic. The system seamlessly integrates with various website platforms including WordPress, Webflow, Squarespace, and Shopify to provide efficient customer service.

The platform offers comprehensive customer support capabilities, from handling product inquiries and order tracking to managing returns and providing real-time information. With multilingual support and the ability to handle high volumes of queries simultaneously, it enables businesses to scale their customer service operations without increasing staff resources.

ResolveAI

ResolveAI is a comprehensive AI chatbot platform that enables businesses to create and deploy custom AI assistants without any coding requirements. The platform allows seamless integration with various data sources, including website pages, documents, and Google Drive, to train AI chatbots that accurately represent your business.

The service offers multiple integration options across popular platforms such as WhatsApp, Facebook Messenger, and Slack, with features including human takeover capabilities, multilingual support, and automated meeting scheduling. The platform utilizes both ChatGPT 3.5 and 4.0 technologies to provide intelligent, context-aware responses while maintaining brand consistency through customizable AI personas.

Answer AI

Pricing

Freemium

From 19$

ResolveAI

Pricing

Freemium

From 9$

Answer AI

Features

24/7 Availability: Instant response to customer queries at any time
Multi-platform Integration: Seamless connection with major website platforms
Order Management: Real-time tracking and updates for customer orders
Multilingual Support: Communication in multiple European languages
Brand Voice Customization: Natural conversations matching your brand tone
Shopify Integration: Complete access to store and order information
Automated Returns Processing: Streamlined return request handling
Real-time Information: Instant access to product and store details

ResolveAI

Features

Custom AI Training: Train chatbots with business-specific data from multiple sources
Multi-platform Integration: Compatible with WhatsApp, Messenger, Slack, and website widgets
Human Takeover: Seamless transition from AI to human support when needed
Booking Assistant: Automated meeting and appointment scheduling
Multilingual Support: Communication in any language
Real-time Monitoring: Track and analyze chatbot performances
Customizable Persona: Adjust AI personality to match brand voice
API Tools Integration: Remote data lookups and conversation triggers

Answer AI

Use cases

Customer service automation for e-commerce stores
Order status tracking and updates
Product information and inquiry handling
Returns and refunds processing
Store information and opening hours
Sales support and conversion optimization
Digital styling and product recommendations
Shipping and delivery management

ResolveAI

Use cases

24/7 Customer Support
Lead Generation and Qualification
Pre-sale Question Handling
Meeting Scheduling
Email Collection
Knowledge Base Management
Support Ticket Management
Multilingual Customer Service

Answer AI

FAQs

What kind of business types can Answer AI help?

Virtually any business with an online presence and customer communication needs, from small businesses to larger enterprises, whether in e-commerce, education, or entertainment.

Can Answer AI speak other languages besides English?

Yes, Answer AI is proficient in multiple major European languages, enabling businesses to connect with overseas customers.

What happens when Answer AI can't help a customer?

In situations where AI cannot resolve an inquiry, the system channels queries to a live assistant or captures the customer query to be passed to email or support system.

Can Answer AI deal with enquiries about product orders?

Yes, Answer AI can connect with individual customer details to address user-specific enquiries and integrates with platforms like Shopify to provide accurate, secure, up-to-the-moment updates.

ResolveAI

FAQs

What are AI agents?

AI agents are personal assistants powered by conversational AI that perform tasks based on written instructions. They can automate tasks like customer support, lead generation/qualification, and building searchable knowledge bases.

How are the AI agents trained?

AI agents are trained through direct training prompts and various data sources such as website URLs, documents, and FAQ content, allowing them to provide accurate responses based on specific business information.

What if someone wants to speak to a real human?

Customers can request to speak with a human, triggering an alert to team members. The chat can be transferred between AI agents and human team members as needed.

Do you offer a free trial?

Yes, ResolveAI offers a 10-day free trial with full access to all features to try before buying.