AIssist.io vs Hoory Detailed comparison features, price

AIssist.io

AIssist.io is an advanced multi-agent AI platform that seamlessly integrates with popular customer service and sales platforms. Through its proprietary Composite Engine, it processes multiple tasks simultaneously, handling complex scenarios within 15 seconds while maintaining a human-like touch.

The platform supports multimedia interactions across text, image, and video formats, working across multiple channels including email, chat, SMS, WhatsApp, and social media. It delivers comprehensive automation solutions with features like smart tagging, intelligent responses, and automatic escalation, all while maintaining a 70-95% accomplishment rate.

Hoory

Hoory is an advanced AI-powered customer support automation platform that integrates natural language processing and machine learning capabilities to streamline customer service operations. The platform offers comprehensive support automation through omni-channel inboxes, enabling businesses to manage customer interactions across various platforms including website, social media, messaging apps, and email.

The system features both rule-based and knowledge-based AI assistants, supporting over 100 languages for text and voice communications. It includes sophisticated features such as customizable conversation flows, automated ticket routing, canned responses, and detailed performance analytics to help businesses optimize their customer support operations.

AIssist.io

Pricing

Usage Based

From 49$

Hoory

Pricing

Paid

From 6$

AIssist.io

Features

Composite Engine: Processes average 12 tasks per interaction within 15 seconds
Multi-media Support: Handles text, image, and video content
Smart Tagging: Automated organization and prioritization of inbox
Omni-channel Integration: Works across email, chat, SMS, WhatsApp, and social media
Multi-language Support: Handles all major world languages
Automated Response System: 70-95% accomplishment rate with human-like responses
Intelligent Escalation: Auto-detection of cases requiring human intervention
Continuous Learning: Improves through live examples and expert input

Hoory

Features

Omni-Channel Support: Integration with multiple platforms including website, social media, and messaging apps
Multilingual Capability: Text and voice support in over 100 languages
AI Assistants: Both rule-based and knowledge-based AI support options
Knowledge Management: Custom training capabilities for AI assistants
Automation Rules: Customizable workflow automation for support processes
Performance Analytics: Comprehensive reporting and team tracking
Team Collaboration: Built-in tools for support team coordination
Help Center Portal: Self-service customer support capabilities

AIssist.io

Use cases

Customer Service Automation
Sales Process Optimization
Multi-language Customer Support
Inbox Management and Organization
Business Intelligence and Insights Generation
Global Customer Communication
Upselling and Follow-up Automation

Hoory

Use cases

Automated customer query resolution
Multi-channel customer support management
Global customer service operations
Customer support team workflow optimization
Self-service customer support
Support ticket routing and management
Customer inquiry automation

AIssist.io

FAQs

What is the difference among different engines?

Base Engine ($0.05/interaction) is perfect for FAQ, Advanced Engine ($0.15/interaction) is best for complex and sentimental cases like tickets, and Premium Engine ($0.25/interaction) is optimized for more complex cases like diagnosis.

Do you offer free trial?

Yes, trying AI in the console is completely free. After engaging with the agent platform, they offer 1000 FREE quota every month, refreshed at the month head.

How do I pay for the service?

AIssist.io uses a modern SaaS model where you pay for what you use, with no strings attached.

Hoory

FAQs

How to train my AI Assistant?

There are two types of assistants: Rule-Based and Knowledge-Based. Rule-Based Assistant uses dynamic flow charts for pre-defined conversation flows, while Knowledge-Based Assistant uses Language Model technology and requires uploading product/service information for training.

What channels does Hoory support?

Hoory supports Website, Facebook, Messenger, X, WhatsApp, SMS, Email, API, Telegram, and Line.

Is there a trial period to test Hoory?

Yes, Hoory offers a 14-day free trial period with no credit card required to test all features.

What is your refund policy?

You can cancel your account at any time without additional costs, but credit from already processed payments will be lost and not refunded.