AiChat favicon AiChat vs Dokko favicon Dokko

AiChat

AiChat delivers a sophisticated suite of AI-powered software solutions designed to revolutionize customer interactions across marketing, sales, and customer service channels. The platform combines advanced natural language processing with industry-specific capabilities to provide personalized customer experiences at scale.

Built on proprietary hybrid AI technology, AiChat features multi-language support, sentiment analysis, and domain-specific knowledge for various industries including retail, FMCG, automotive, and hospitality. The platform enables seamless integration with existing business systems while providing comprehensive analytics and continuous learning capabilities to optimize performance.

Dokko

Dokko is a sophisticated conversational AI platform that transforms knowledge management through advanced artificial intelligence and natural language understanding. The platform seamlessly integrates with various data sources, from cloud services to custom data stores, creating a centralized system for efficient information sharing and communication.

Utilizing Retrieval-Augmented Generation (RAG) technology, Dokko delivers precise, contextually relevant answers while supporting multiple Large Language Models (LLMs). The platform offers extensive customization options, real-time monitoring capabilities, and continuous performance tracking to ensure optimal knowledge base management and user experience.

AiChat

Pricing

Contact for Pricing

Dokko

Pricing

Paid
From 99$

AiChat

Features

  • Natural Language Processing: Advanced intent detection and domain-specific understanding
  • Machine Learning: Continuous improvement through user interactions
  • Multi-channel Integration: Single API connection to multiple communication channels
  • Human-AI Collaboration: Smart answer suggestions and seamless agent handover
  • Multi-language Support: Built-in language identification with local context understanding
  • Sentiment Analysis: Context and emotion understanding for optimal response
  • Analytics Dashboard: Comprehensive performance tracking and insights
  • Industry-specific Knowledge Base: Pre-built domain expertise for various sectors

Dokko

Features

  • Retrieval-Augmented Generation: Delivers precise, contextually relevant answers
  • Multi-LLM Support: Compatible with various AI engines for customized responses
  • Easy Integration: Single line JavaScript deployment with multiple platform connectivity
  • Real-time Monitoring: Live interaction tracking and manual intervention capabilities
  • Performance Analytics: Continuous tracking and knowledge base improvement suggestions
  • Customizable Interface: Extensive branding and design options
  • Secure Authentication: Permission-based information retrieval system
  • Scalable Infrastructure: Supports unlimited chatbots, users, and questions

AiChat

Use cases

  • Customer service automation
  • Lead qualification and conversion
  • Marketing campaign automation
  • E-commerce sales assistance
  • Appointment booking
  • Product recommendations
  • FAQ management
  • Customer engagement and support

Dokko

Use cases

  • Customer Support and Engagement
  • Employee Onboarding and Training
  • Medical Diagnostic Support
  • Insurance Claims Processing
  • Legal Consultations
  • Compliance Training
  • Safety Protocol Distribution
  • Project Management Coordination

AiChat

FAQs

    How does AiChat's pricing structure work?
    AiChat's pricing is primarily based on the modules required rather than chat volume, ensuring businesses can engage with customers without limitations. Different suites (Service, Marketing, and Commerce) are available with various features and add-ons.
    What languages does AiChat support?
    AiChat offers multi-language support with built-in language identification and translation capabilities, including proprietary South East Asia language packages that can detect and understand local slangs and short forms.
    What industries does AiChat specialize in?
    AiChat specializes in various B2C domains including Retail, FMCG, Automotive, Hospitality, Pharmaceutical, Education, and Financial Institutes with industry-specific entity extraction and domain knowledge.

Dokko

FAQs

    Which LLM providers are supported?
    Dokko supports integrations with leading LLM providers including OpenAI, Anthropic, Google, Groq and others.
    What are the usage limits?
    Users can submit up to 300 requests per minute and upload documents up to 300 million characters in total under fair-use policy.
    How secure is the data?
    Data security is maintained through end-to-end encryption and secure authentication protocols, with documents encrypted at rest.
    What are the typical LLM usage charges?
    Typical charges are around $0.15 per 1 million input tokens and $0.60 per 1 million output tokens, with costs varying by provider and model.

AiChat

Uptime Monitor

Average Uptime

43.81%

Average Response Time

3402.71 ms

Last 30 Days

Dokko

Uptime Monitor

Average Uptime

100%

Average Response Time

154.5 ms

Last 30 Days

AiChat

More details Visit AiChat

Dokko

More details Visit Dokko

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