AI Chatbot Support
VS
Supsis Ai
AI Chatbot Support
AI Chatbot Support delivers a sophisticated customer service solution that integrates autonomous AI chatbots with live chat functionality. The platform enables businesses to provide 24/7 customer support across websites, social media channels, and popular messaging apps through a unified dashboard system.
The system features an AI-powered Chat Management System (CMS) that learns from website content, customer interactions, and uploaded materials to provide accurate, personalized responses. With customizable white-label widgets, multi-language support, and advanced AI tools for agents, it streamlines customer service operations while maintaining brand consistency and security.
Supsis Ai
Supsis AI provides businesses with an advanced platform to manage customer interactions effectively across various communication channels. It centralizes communication streams from websites, WhatsApp, Instagram, Facebook, Telegram, and more into a single interface, streamlining operational workflows. The system leverages artificial intelligence, including ChatGPT integration, to power chatbots that automate responses to customer inquiries.
This AI-driven approach aims to answer up to 70% of customer questions without human intervention, freeing up support teams to handle more complex issues. By offering features like live support, automated translation, reporting, and calendar integration, Supsis AI enhances customer support quality, boosts satisfaction, and helps businesses manage communications efficiently from anywhere, potentially increasing revenue.
Pricing
AI Chatbot Support Pricing
AI Chatbot Support offers Paid pricing with plans starting from $40 per month .
Supsis Ai Pricing
Supsis Ai offers Freemium pricing .
Features
AI Chatbot Support
- Autonomous AI Chatbots: Private AI trained on business content and conversations
- Multi-Platform Integration: Connects with websites, social media, and messaging apps
- Customizable Chat Widgets: White-label branding with custom colors and logos
- AI-Powered Agent Tools: Smart replies, spelling correction, and message rewriting
- Comprehensive CMS Dashboard: Customer insights and interaction management
- Automatic Translation: Multi-language support for voice and text
- Security: Private data encryption and secure storage
- OpenAI Integration: Compatible with various OpenAI models
Supsis Ai
- Live Support System: Provide real-time assistance to customers.
- AI-Powered Chatbots (ChatGPT): Automate responses to customer inquiries using artificial intelligence.
- Multi-Channel Integration: Manage communications from Website, WhatsApp, Instagram, Facebook, Telegram, etc., in one place.
- Automation System: Automate communication processes and workflows.
- Calendar and Reservations: Manage bookings and appointments via chatbot integration.
- Reporting System: Track interactions and performance with detailed reports.
- Automatic Language Translation: Communicate with customers in different languages seamlessly.
- Video Call: Engage with customers or team members through video calls.
- Team Meeting & Communication: Facilitate internal team collaboration and communication.
- Dynamic Table System: Manage data and workflows with dynamic tables.
Use Cases
AI Chatbot Support Use Cases
- 24/7 Customer Support
- Social Media Customer Service
- Website Chat Support
- Multi-channel Customer Communication
- Lead Generation
- Customer Inquiry Management
- Automated Customer Service
- Brand Communication
Supsis Ai Use Cases
- Providing 24/7 AI-powered customer support.
- Managing customer interactions across multiple platforms (Website, Social Media, Messaging Apps).
- Automating responses to frequently asked questions.
- Scheduling appointments and managing reservations.
- Streamlining internal team communication and collaboration.
- Offering multilingual customer service.
- Generating leads and engaging website visitors proactively.
- Analyzing customer interactions and support performance through reporting.
FAQs
AI Chatbot Support FAQs
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Does the AI chatbot understand multiple languages?
Yes, the AI chatbot has automatic translation capabilities and can understand voice and text messages in multiple languages, translating and answering autonomously in the customer's language. -
Is AI Chatbot Support secure?
Yes, the platform is committed to data privacy and security, using industry-accepted encryption standards with AES and tested security protocols. Data is not shared with third parties. -
Can I use AI Chatbot Support with my own OpenAI API?
Yes, an OpenAI API is required to use AI Chatbot Support. Users need to obtain an API key from OpenAI and input it in the AI Settings within their account.
Supsis Ai FAQs
-
What is Supsis?
Supsis is an AI-powered customer experience platform designed to help businesses manage customer communications across multiple channels, automate support with chatbots, and optimize workflows through a unified interface. -
How can I integrate Supsis Live Support Service?
You can integrate Supsis by adding the provided integration code snippet into your website's code.
AI Chatbot Support
Supsis Ai
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