AI call assist vs Johnni AI Detailed comparison features, price

AI call assist

AI call assist delivers instant, accurate, and human-like responses to every inbound call 24/7, enhancing customer satisfaction and freeing up your team’s time.

The platform employs sophisticated voice recognition, dynamic response generation, and real-time feedback mechanisms. It provides live call insights and data, scales with business growth, and prioritizes security and data protection.

Johnni AI

Johnni AI offers advanced AI voice agents designed primarily for small and medium-sized businesses in Australia, such as pizza shops, restaurants, and trade services. These agents automate phone calls, manage bookings, and handle appointments around the clock, ensuring businesses never miss a call and maintain excellent customer service. The service focuses on saving businesses on wage costs and increasing overall productivity by providing seamless 24/7 customer interaction.

Utilizing cutting-edge AI, including natural language processing, Johnni AI aims to provide human-like interactions, enhancing the customer experience. It integrates with existing business systems like CRMs and telephony platforms, offering features such as call transcripts, recordings, and smart follow-ups via SMS or email. The platform emphasizes competitive pricing and local support, allowing businesses to focus on growth while the AI handles reception duties.

Pricing

AI call assist Pricing

Paid

From $349

AI call assist offers Paid pricing with plans starting from $349 per month .

Johnni AI Pricing

Contact for Pricing

Johnni AI offers Contact for Pricing pricing .

Features

AI call assist

Advanced Voice Recognition: Accurately captures customer inputs.
Dynamic Response Generation: Creates contextually relevant responses.
Live Call Insights & Data: Provides real-time information and post-call summaries.
Real-Time Feedback Mechanism: Refines responses during interactions.
Scalable Solutions: Adapts and expands with business needs.
Security and Data Protection: Ensures confidentiality with encryption and secure data handling.

Johnni AI

Human-Like Interaction: Responds to inquiries and manages calls naturally, like a real person.
Full Transcripts & Summaries: Provides comprehensive summaries and complete transcripts of all calls.
Instant Appointment Booking: Schedules meetings directly into calendars.
Call Recordings: Records and stores calls for quality assurance via a dedicated dashboard.
Instant Answering: Ensures quick responses so no important calls are missed.
Smart Follow-ups: Schedules follow-up calls, SMS, or emails based on caller preferences.
24/7 Availability: Operates continuously without breaks or time off.
Inbound & Outbound Calls: Capable of handling incoming calls and making outgoing calls.
CRM & System Integration: Connects with CRM, telephony, automation platforms, POS systems, etc.
Customizable Voice & Responses: Offers a range of voices and allows customization of scripts and workflows.

Use Cases

AI call assist Use Cases

Answering customer inquiries 24/7
Handling multiple calls simultaneously
Providing consistent information to customers
Freeing up staff from call handling
Making bookings and reservations
Processing orders over the phone

Johnni AI Use Cases

Automating call answering for small and medium businesses.
Booking appointments and managing schedules 24/7.
Providing after-hours call handling.
Qualifying new leads and scheduling follow-ups.
Handling customer support inquiries for e-commerce sites.
Managing client inquiries and appointments for real estate agencies.
Reactivating old leads through outbound calling campaigns.
Capturing required information for job bookings (e.g., for tradies).

FAQs

AI call assist FAQs

Can I cancel my subscription at any time?

We offer flexible subscription options, allowing you to adjust or cancel your plan as per your business requirements, with transparent and simple cancellation policies.
Can the solution be customized to suit my business’s specific needs?

Definitely! We will assign a dedicated representative to collaborate with you, understand your unique requirements, and fine-tune the solution to align with your preferences and business objectives.
Is it possible for AI call assist to manage multiple branches?

Absolutely! Our solution is engineered to meet the demands of businesses operating at several locations, assuring uniform and effective communication throughout your enterprises.
Is there any setup fee involved?

Our standard plans have no hidden or additional setup fees. Everything is included in the transparent pricing of your chosen package. However, if you require custom work or advanced configurations, which fall under our Enterprise plan, a setup fee may apply. We will clearly outline any such costs upfront, ensuring full transparency.
What happens if I exceed the usage limits of my plan?

As you approach your call limit, we will promptly reach out to you. Our team is committed to understanding your needs and will offer solutions such as additional call credits or suggest an upgrade to a more suitable plan, ensuring your service remains uninterrupted and optimally aligned with your usage patterns.

Johnni AI FAQs

Is it really 24/7?

Absolutely! Available 24/7, without sick days or time off. Johnni can continuously work to ensure your business is always ready to take calls, even after hours, so you never miss an opportunity.
How do you sound so human?

Johnni leverages cutting-edge AI technology and natural language processing to replicate human conversation. This enables our interactions to flow naturally, providing your callers with a smooth experience and leaving a professional first impression. It includes emotional triggers to transfer to a human if needed and anti-interruption technology.
Can I customise the voice and responses?

We have a range of voices you can choose from and based on your scripts and workflows, we will make sure Johnni follows the right processes and captures the right data.
Can I use my existing business number?

Absolutely, this is super easy for Johnni. We can integrate with an existing phone number or set up something new. You just need to set up call forwarding, and you’re good to go.
Which Integrations?

As long as your software has an API integration, Johnni can integrate. We can integrate our AI into almost any system so everything runs smooth every time, whether a POS system, a CRM or anything in between.