WatchThemLive The Only AI That Watches Your User's Behaviour for You

What is WatchThemLive?

WatchThemLive provides businesses with a comprehensive understanding of user behavior on their websites using advanced AI technology. The platform leverages LLM-powered AI, allowing users to prompt for insights using natural language, eliminating the need for complex metric setups. It offers features like session recording, heatmaps, console recording, and detailed visitor profiles to visualize user interactions, identify pain points, and understand navigation patterns. Businesses can see exactly how users interact with their site, as if sitting beside them, or ask the AI to generate insights directly.

Furthermore, WatchThemLive facilitates direct action based on these insights. Users can segment audiences through natural language follow-ups and prompt the AI to create targeted lifecycle emails or push notifications. The platform also includes tools for collecting video testimonials automatically by prompting users based on their actions and experiences, enhancing social proof. With its visual live chat feature integrating session recordings, support teams gain immediate context for user inquiries, leading to faster and more effective resolutions. This suite of tools aims to help businesses optimize UX/UI, discover drop-offs, find bugs, understand user behavior around CTAs, and ultimately boost conversions.

Features

AI-Powered Insights: Prompt with natural language questions to get instant insights, tables, or charts on KPIs.
User Segmentation: Use natural language follow-ups to segment users for targeted communication.
AI-Driven CTAs: Prompt the AI to create lifecycle emails or push notifications for specific user segments.
Session Recording & Heatmaps: Record and watch user sessions, events, actions, and view aggregated heatmap data.
Console Recording: Track and watch browser warnings and errors during user sessions for faster bug fixing.
Visitor Profiles: Collect detailed information on individual user journeys and interactions.
Page Tracking: Analyze user activity on specific webpages using AI prompts.
Goal Tracking: Monitor specific user interactions like form submissions, purchases, or page visits.
Deep Analytics via NL Prompts: Gain deep insights from analytics data using simple natural language prompts.
Visual Live Chat: Engage in live chat with users while simultaneously viewing their session recordings for context.
Automated Video Testimonials: Prompt users to record video testimonials based on triggers and actions.
Push Notifications: Send targeted push notifications to different user segments.

Use Cases

Understanding user behavior on websites.
Optimizing website UX/UI design based on user interactions.
Identifying and fixing website bugs and errors quickly.
Improving conversion rates by analyzing drop-off points.
Analyzing user engagement with specific pages or features.
Segmenting website visitors for targeted marketing campaigns.
Providing contextual customer support through visual live chat.
Collecting authentic video testimonials from users automatically.
Monitoring the performance of new website features or releases.
Tracking key performance indicators (KPIs) using natural language queries.

FAQs

What kind of insights can I get using AI prompts?

You can ask the AI in your natural language to get insights in tables or charts for your KPIs instantly, analyze user activities on specific pages, and segment users based on behavior.
How does WatchThemLive help improve website conversion rates?

By providing tools like session recording and heatmaps to identify drop-off points, analyze user behavior around CTAs (like checkouts or signups), and optimize the UX/UI based on real user interactions.
Can WatchThemLive track user interactions across different devices and browsers?

Yes, the platform allows you to watch how your platform performs on all sorts of devices, resolutions, browsers, languages, and locations.
Who typically uses WatchThemLive?

It's used by Digital Marketers, Product Managers, Analysts, Customer Support teams, Developers, and E-commerce businesses to understand user behavior, optimize websites, and improve customer experience.
What makes WatchThemLive's Live Chat different?

It's a Visual Live Chat where support agents can watch the user's session recording while chatting, providing immediate context to understand the user's issue better and faster.