CoSupport AI
What is SageMailer?
SageMailer streamlines the process of collecting Amazon product reviews and seller feedback by leveraging advanced automation features and artificial intelligence. The platform enables merchants to automate the official Amazon 'Request a Review' button for all orders, ensuring every customer interaction aligns with Amazon's policies and enhances your reputation. By centralizing buyer-seller communications, providing real-time notifications on new reviews and feedback, and integrating multilingual templates, SageMailer empowers businesses to efficiently manage feedback campaigns across multiple marketplaces.
With capabilities such as A/B testing of email templates, review monitoring, and detailed analytics dashboards, the tool helps optimize conversion rates and improve customer engagement. Sellers can set campaigns in minutes, auto-translate communications into buyers' preferred languages, and maintain all conversations in a single interface, dramatically reducing manual labor and risk of negative reviews. SageMailer is trusted by thousands of Amazon sellers for its security, efficiency, and compliant approach to feedback automation.
Features
- Automated Review Requests: Automatically sends feedback requests using Amazon's official Request a Review button.
- Review Monitoring: Provides real-time alerts for new product reviews and seller feedback.
- Multi-Marketplace Management: Supports unlimited Amazon marketplaces and multilingual templates at no extra cost.
- A/B Testing: Tests different email templates to optimize open rates and conversions.
- Buyer-Seller Messaging: Centralizes all communications, including manual and auto-reply functions.
- Detailed Analytics Dashboard: Visualizes campaign metrics and KPIs for performance tracking.
- Order Exclusion Logic: Excludes specific orders from automated campaigns for precise targeting.
- Amazon Policy Compliance: Ensures 100% adherence to Amazon communication guidelines.
- Inbox & Response Center: Aggregates all buyer inquiries with order and conversation history.
- Custom Email Campaign Timing: Schedules and triggers review requests with customizable timing.
Use Cases
- Increase Amazon product review volume while maintaining policy compliance.
- Monitor and respond rapidly to new product or seller feedback.
- Automate communication with buyers to enhance reputation and ratings.
- Optimize email campaigns for review requests using A/B template testing.
- Manage multiple Amazon stores and marketplaces within one dashboard.
- Centralize and track all buyer communications for improved efficiency.
- Segment and target specific orders or ASINs for specialized review campaigns.
FAQs
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How does SageMailer improve Amazon feedback and reviews?
SageMailer increases positive feedback and product reviews by sending automated, compliant review request emails to buyers, encouraging more satisfied customers to leave feedback and improving overall Amazon ratings. -
Is SageMailer compliant with Amazon's communication policies?
Yes, SageMailer automates Amazon's official Request a Review process and supports custom messaging, while always adhering to Amazon's Terms of Service and communication guidelines. -
How does SageMailer automate the Request a Review button?
SageMailer securely connects to your Amazon Seller Central account to fully automate the timing and sending of Request a Review messages, without needing your Amazon login details or manual intervention. -
What is the difference between Buyer-Seller Messaging and Request a Review?
Buyer-Seller Messaging lets you send branded and customized messages to buyers, while Request a Review uses Amazon's official, uneditable request sent on your behalf; SageMailer supports both methods. -
Can SageMailer provide a custom email limit plan?
Yes, SageMailer offers custom plans with tailored email request limits to fit your business needs, which can be arranged by contacting their support team.
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SageMailer Uptime Monitor
Average Uptime
100%
Average Response Time
266 ms
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