What is Ribbo AI?

Ribbo AI is a groundbreaking solution designed to augment customer support capabilities for businesses. By incorporating the client's existing documentation, website content, and historical chat logs, this platform develops an AI chatbot that is capable of autonomously resolving 40-70% of inbound customer inquiries.

The platform utilizes advanced ChatGPT technology enhanced with the client's bespoke business data, ensuring chatbots deliver immediate and precise responses while maintaining the brand's unique tone of voice. Suited for both small and midsize businesses, Ribbo AI operates continuously, acting as an indefatigable team member, and offers medium-sized businesses the freedom to concentrate on more complex customer success tasks.

Ribbo AI can train its models using diverse data sets including text documents and web extracts, and provides features such as easy fine-tuning of chatbot responses, seamless website integration, comprehensive customization, live operator handoff capabilities, and robust multilingual support to ensure a broad linguistic reach.

Features

Chatbot Training: Learns from diverse business data to autonomously handle customer support queries.
AI Customization: Tailors the chatbot's design and language to align with the brand's tone and style.
Multilingual Support: Engages customers in various languages, ensuring broad communication access.
Seamless Website Integration: Introduces AI chatbot into the business website as an interactive widget.
Live Operator Handoff: Smooth transition from AI bot to human support when necessary.

Use Cases

24/7 Customer Support for Small and Midsize Businesses
Handling Simple or Repetitive Customer Inquiries
Multilingual Customer Interaction Across Websites

FAQs

What type of data can Ribbo AI use to train its chatbot models?

Ribbo AI can train its models using diverse data sets, including text documents and web extracts.
How does Ribbo AI ensure the chatbot maintains the brand's tone of voice?

Ribbo AI incorporates the client's bespoke business data and historical chat logs to ensure the chatbot delivers responses in line with the brand's unique voice.
Can Ribbo AI handle multilingual customer interactions?

Yes, Ribbo AI provides robust multilingual support to engage customers in various languages, ensuring broad communication access.