What is Nōwn?

Nōwn is a cutting-edge point-of-sale solution designed to help businesses know and engage their customers through AI-powered customer recognition and loyalty systems. By combining advanced analytics with an intuitive interface, Nōwn enables staff to recognize repeat visitors and provide personalized experiences in real time, fostering lasting relationships and increasing customer retention rates.

This platform supports a range of business types, including franchises, quick-service providers, retailers, and campus food services, by offering features such as automated loyalty programs, robust reporting tools, flexible integration with hardware and payment providers, and real-time business performance insights. Nōwn’s scalable architecture caters to organizations of all sizes, delivering seamless management from a unified dashboard and empowering informed, data-driven decision-making.

Features

AI Customer Recognition: Identifies and welcomes repeat customers with personalized interactions.
Automated Loyalty Program: Rewards customers automatically based on AI-optimized visit and purchase metrics.
Centralized Reporting Dashboard: Offers comprehensive real-time analytics for sales, customers, and operations across multiple locations.
POS and Self-Serve Kiosk: Provides flexible order-taking with both traditional and cashier-less checkout options.
Integration Flexibility: Supports leading third-party apps and accepts existing or new payment processors and hardware.
Cloud-Based and Offline Mode: Ensures uninterrupted service and remote management.
Branded Mobile App: Enables preordering, loyalty, and gift card management for a seamless digital experience.
Gift Card Management: Supports digital and physical cards with enterprise reporting.
Enterprise-Grade Menu and Inventory Management: Controls and customizes items across regions and touchpoints.
Loss Prevention and Audit Tools: Advanced tracking of cash drawer activity and refund/void/cancellation oversight.

Use Cases

Increase customer retention through automated, personalized loyalty programs.
Enable staff to deliver customized experiences by recognizing returning customers.
Manage multisite franchises or campus operations from a single dashboard.
Offer seamless payment and checkout experiences with integrated POS and kiosks.
Monitor real-time sales data, employee shifts, inventory, and customer loyalty performance for better decision-making.
Implement branded mobile apps for preorders and digital card management.
Integrate with existing hardware and payment processors to reduce setup time and costs.
Deploy custom membership management for campuses and loyalty systems.

FAQs

Is Nōwn compatible with my existing hardware?

Nōwn is likely compatible with your existing printers, scanners, credit card readers, and other equipment. Contact sales@nownpos.com to confirm if your hardware meets the requirements.
How does the Nōwn loyalty program operate?

Customer points are earned and redeemed automatically with purchases, and you can specify redeemable items in your POS settings. Points accumulate at 10 per dollar spent and are redeemed at 100 points per one dollar discount.
Can Nōwn be used on an iPad?

Yes, you can access Nōwn by downloading the iPad app from the App Store or using the web-based application.
What if I need to purchase new hardware for Nōwn?

Nōwn can connect you with a hardware partner to acquire recommended bundles for optimal results. Contact your sales representative for more information.