What is Menufy?

Menufy provides a comprehensive digital ordering solution that connects hungry customers with local restaurants for both carryout and delivery. The platform simplifies online food ordering with a user-friendly interface, allowing consumers to search for nearby restaurants, filter options by cuisine, services, or promotions, and pay using a range of popular payment methods, including digital wallets and credit cards.

For restaurant owners, Menufy offers integrated growth tools such as custom websites, automated marketing, coupon management, loyalty programs, and AI-driven customer feedback. Merchants also benefit from seamless POS integration, delivery management, and robust cloud analytics, all supported by 24/7 multilingual customer service and secure online payment processing.

Features

Online Ordering: Simple interface for customers to order carryout or delivery.
Custom Website: Branded restaurant sites with full ordering functionality.
Loyalty Program & Coupon Tools: Engage repeat customers with targeted incentives.
Self-Serve Email Builder: Create and send promotional campaigns easily.
Automated Email & Text Marketing: Reach customers with AI-powered communications.
AI Customer Feedback Reply: Automate responses to customer reviews and feedback.
POS Integration: Seamless HungerRush POS and menu sync across platforms.
Driver & Delivery Management: Built-in tools for managing drivers and deliveries.
Cloud Reporting & Analytics: Access real-time data and performance metrics.
Multilingual 24/7 Support: Expert help available to clients at any time.

Use Cases

A customer placing a digital order for food delivery or carryout from a local restaurant.
A restaurant owner launching a branded online ordering website with integrated payments.
Marketers running targeted email and SMS campaigns for restaurant promotions.
Businesses automating feedback replies using AI to enhance customer satisfaction.
Restaurants managing drivers and deliveries through a unified POS platform.
Managers leveraging analytics to track orders, revenue, and customer retention.
Multi-location restaurants syncing menus and pricing across different platforms.

FAQs

Which payment methods does Menufy accept for orders?

Menufy accepts a wide variety of payment methods including Apple Pay, Google Pay, Venmo, PayPal, Visa, Mastercard, Discover, American Express, and cash.
Does Menufy support multiple languages for customer support?

Yes, Menufy provides multilingual 24/7 customer support to help users and restaurant owners.
What are the transaction fees for orders placed through Menufy?

Menufy charges a 2.75% + $0.30 credit card processing fee and a $1.75 per order platform convenience fee for all tiers.
Are there additional hardware costs for restaurants using Menufy?

Restaurants have the option to purchase a Tablet & Printer Kit for $149 to $248.
Can restaurants manage delivery drivers through Menufy?

Yes, Menufy provides built-in driver and delivery management tools integrated with the POS system.